[Optymis]

So is this a recall where all Ioniq owners will be contacted whether they have encountered the on screen error or not?

I got mine done as part of 30k miles service. It took them whole day.

 

[whiteheads5.mw]

Hi my IONIQ has done only 15k Kilometrea and I have had this problem for 6 mths. Detailed it to the dealer in Melbourne Australia when it was in for service. When I picked it up was told that system had been flushed and refilled. Issue returned the next day. This is a company vehicle and we have about 13 of these vehicles. On checking we found that 8 have the same issue. Note coolant is very clean and on Max(always has been).

 

[HandyAndy]

Qn is, has it been flushed with the special new bit of kit that H have recently supplied to dealers here in UK & elsewhere? I think the job takes at least 4 hours, maybe the best part of a day to do. Worth checking they haven't skimped on this.

 

[Leafocaster]

Just an update,

The garage has booked the car back in and (in their words) will have a person from Hyundai onsite to over see the procedure. It makes me feel as if they might have been doing it wrong! who knows.

If this fancy new bit of kit is fully automatic and maybe needs to meet certain criteria before a success or finish signal is displayed, then I would guess the operation will be successful. Sadly, if corners can be cut to speed up the process, then they will.
So the outcome from this new bit of kit is only as good as its operator

 

[HandyAndy]

Thanks for this. Have just emailed them with a detailed bombardment of info etc. Will let the forum know if I hear anything interesting back!

Please would others in here also email them, It's time to kick up a fuss. I would suggest people who have lost time/been inconvenienced by having multiple failed attempts by dealers to fix this problem might like to describe their particular case.
I have also emphasised the waste of resources caused by over-early swap of new coolant, as well as damage to H's reputation if they fail to deal with this issue sensibly. I've suggested that all BC2 coolant should be allowed to operate for the design life of 4 years before replacement.

Well, I've just heard back from them, and guess what, it's pretty-much a standard reply along the lines of "required to keep your warranty intact".

I'm gong to create a new thread to continue with this, I think we need a campaign to reduce waste of time, materials & money. Link to this here: Coolant Replacement Campaign causing waste of time...

 

[ian.taylor16250]

Final got the light of doom appear on my car. Strangee how it waits over 33 months to come on. Not due service until July so hopefully it won't appear to many times until then.

 

[Stanlite]

So had the recall coolant flush done two weeks ago now with the new coolant and machine. Warning light returned last Thursday briefly and for a more prolonged period on Sunday. Dealer has no idea what to do and is waiting to hear from HQ. I am also being ghosted by hyundai australia.

Will be seeking a full refund moving forward.

 

[ian.taylor16250]

I called in on my local Hyundai dear this afternoon and said about the light that came on. They didn't mention the campaign / recall until I said about it. They have done a few so that's reassuring I guess. Can't do it until 20th April but will give me a courtesy car so I can get to the ford garage I work at.

 

[Clint C]

A lot to read here and I've gone through it all during the course of the day. Is this new machine fixing the issue or not? There seems to be conflicting messages.

I'm considering buying a 70 reg Premium SE and it has the coolant change outstanding. What I don't want to be caught out with is this coolant message appearing after the change. But.. if the new machine sorts it then I've nothing to worry about.

Should I just look elsewhere for my first EV?

 

[KiwiME]

If this fancy new bit of kit is fully automatic ...

... if the new machine sorts it then I've nothing to worry about.

I think the perceived capabilities of Hyundai's hack has grown legs. I doubt it's any more clever than a compressed-air powered flushing device like those that radiator shops have used for seven decades.

 

[benjohnson22]

A lot to read here and I've gone through it all during the course of the day. Is this new machine fixing the issue or not? There seems to be conflicting messages.

I'm considering buying a 70 reg Premium SE and it has the coolant change outstanding. What I don't want to be caught out with is this coolant message appearing after the change. But.. if the new machine sorts it then I've nothing to worry about.

Should I just look elsewhere for my first EV?

yes. I've had the "new flush" done and still have the coolant warning. Its not worth the hassle.
It’s just a shame because the car is the best EV bang for your buck. I don’t dare to keep it when waranty runs out and will have to buy mazda MX30 or a similar inferior EV and pay more than I did for the ioniq.

 

[Leafocaster]

Should I just look elsewhere for my first EV?

That is the million dollar question...
It’s a shame the Ioniq 38 is blighted by these issues, in all other respects for me it’s a great car. I intend to keep mine for as long as I can and will probably weather through these stumbling blocks, hopefully with a good end result.

 

[Technical Chap]

I've had the "new flush" done and still have the coolant warning, but it now only appears once or twice a week, much better now. Hyundai have asked me to go through it once more before doing something else so it's going beck in on the 24th. Lets hope it works.

I can only repeat what others have said, I really love the car for all that others have mentioned.

 

[Soupanoodle]

Well sadly the Coolant warning is back 2 months after I got the "new" flush and BSC-2. Have anyone expirenced the same?

I really like this car but I don’t dare to keep it after warranty expires. It’s really sad because this was the perfect EV for me. Price, Range, size and equipment.
Nothing could beat it at the time I bought It. I was expecting to keep this car for 8+ years.

Yes same thing here. About a week after coolant swap mine has started displaying the warning message again, but very infrequently. Booked in for dealer to look at but can't fit me in until May!

 

[terredon]

For what it’s worth, since we had our flush done with the new machine back in late January, we’ve not seen the coolant error come back, and we do roughly 900 miles a month. So there’s at least one positive outcome (so far! Still time for the error to appear 😆)

 

[HandyAndy]

Also not seen any warnings since having the flush done. Maybe it will depend a bit on who actually does it? Mine was done in Portsmouth, by the same guys that have been swapping Kona batteries for a while, and just recently Ioniq ones as well, so should be well practiced. No regrets, I have a brand new battery, and plan to hang on to this car for a long time yet. I can live with the slow charging, and can't see any other problems I can't handle myself (the flakey 12V battery).

 

[Electrickery]

Mine has just got the warning! Is this some sort of 3 year warning or something? Can't see anything wrong with the coolant or level in the reservoir.
Wonder if the cold overnight temps and the fairly high daytime temps are somehow interfering with it.
I rarely rapid charge but I wonder if that would help recirculate the coolant (maybe remove some air?)
Assume it is safe to just ignore the warning? Not sure I can be bothered with back and forth at the dealers. I can end the lease in a few months anyway so may just hand the car back!

 

[Leafocaster]

Mine has just got the warning! Is this some sort of 3 year warning or something?

It seems so doesn’t it, or maybe mileage and climate driven or from frequent rapid charging?

 

[Eureka]

Mine’s booked in for the flush next week. 2 years old not had the warning.
I did wonder about the effect of fast chargers, according to Car Scanner Pro at 12,399mls it’s only had 4 quick charges 48KW total, the rest normal charges 2,992KW.

 

[yippee]

Just got the light last week. 2020/38kWh/ 27600M/44200K Reservoir is at the max and, curiously, there is coolant in the return. Do all of you see coolant in the return, does it just dribble in from the top?
The light goes of if I do the IT crowd thing (shut it off and turn it back on again, sometimes I have to do that a couple of times).

Anyway, my NE New Jersey dealer can't see the car until April 20th.
Since it's a diagnostic visit it has to be in by 8 am and, sorry, we don't have any loaners. I'm betting that they won't see any codes for this or will they?
Also, the service tech I made the appt with "never heard of any problems with Ioniq EV refill coolant lights."

Doesn't give me a lot of confidence.

Also, is there any way to make a forum wiki where owners could add their info when this trouble arises?

Say last 5 numbers of the VIN, approximate start date of the trouble, visits to dealer, results. Battery size, mileage. Maybe some other info. Also, if HV battery was replaced.
Maybe some other columns.
Couldn't hurt to have some numbers.