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I waited about a week then chased up with a second email complaining and got a response fairly quickly apologising and stating they'd requested a free trial from the IT department. Took another few days from there then I was back online and able to subscribe.
 
I experienced the same nonsense as everyone else with my original links and details deleted. After confusing and contradictory advice from UK customer support (who whilst helpful were also none the wiser what what going on) and several weeks without Bluelink subscription or customer updates, an email arrived offering the subscription. 3 levels were on sale however only the cheapest was suitable for my 22 Ioniq 5 which I subscribed to (ÂŁ29 I think). I cannot tell the difference between the original subscription and what I have now. Combined with the lack of interest with Gen5 and general relevance and timeliness of software updates, I have grown weary and very disappointed with Hyundai. The car itself is great and I enjoy driving it everyday day. I do wonder if Hyundai ever take notice of customer feedback such as this.
 
Same issues as above, forgot to pay for subscription when free period ended in July on my 2022 Ioniq 5, living in Republic of Ireland...so emailed bluelink europe, got an email saying a request for an extension of my free subscription would be made to IT dept. 10 days went by...nothing. Back to the dealer and sales person I bougth car from 3 years ago put in a query. Advice was to install the hyundai app which eventually will apparently replace the bluelink app. I was able to login to the Hyundai app, pay the subscription, and all bluelink services were restored. I opened the Bluelink app, logged back in and it immediately recognised the subscription and everything back working again....yippe
 
101 - 103 of 103 Posts