I'm wondering the same. I ordered a 77kwh Premium in mid-June, now expected delivery in April.

I'm worried that there could be further changes to the spec from what I ordered and I'm not even sure what I can expect from Hyundai to make it right. With restricted supply, could they offer a token gesture and figure I will have to accept, knowing they can find another buyer easy enough?

 

I'm wondering the same. I ordered a 77kwh Premium in mid-June, now expected delivery in April.

I'm worried that there could be further changes to the spec from what I ordered and I'm not even sure what I can expect from Hyundai to make it right. With restricted supply, could they offer a token gesture and figure I will have to accept, knowing they can find another buyer easy enough?

Looks like the digital rear view mirror was a sweetener that never materialized. Rather annoying, and takes some of the shine off that feeling of getting a new car. I guess ta least I know now rather than when I pick it up, which would have been awkward. However, I do like a deal and to turn a bad situation to my advantage, so it would be great to get an upgrade / money off somehow. Any thoughts? The problem is that my situation isn't very strong given the garage will likely know they can easily sell if I cancel my order!

 

The digital rear view mirror was removed last July, I assume when finalizing the spec

A quick search brings up these

Just placed new UK order - slight changes to spec

Hey all, been lurking here for a while absorbing info, finally placed an order this week.... slightly bad timing as prices now sky high, and zero negotiation on list price (tried a few different dealers). Interesting to see the stock "free" paint option of olive has now disappeared completely...

www.ioniqforum.com

2023 spec

Just ordered the 2023, Ioniq 5, Ultimate with heat pump and tech pack. one thing I have seen here in the UK is the lack of knowledge the dealers have for the car they are trying to sell. The dealer didn't know about the digital rear view mirror and after doing some quick internet searches told...

www.ioniqforum.com

I haven't seen any further changes to the spec since, will only know for sure once MY23's are being delivered

 

Thanks @dan557 - bit gutted to have something which was 'promised' taken away - Has anyone successfully negotiated any upgrades to compensate?

 

There was 3 years of free servicing offered, I don't know if you have to ask your dealer or get it automatically.
My dealer offered it to me when asked about the digital rearview mirror being removed, I was told the free servicing was Hyundai's compensation

 

thanks Dan - Ive called my dealer (Oxford) and asked them to send a new spec sheet through, with a comparison to what was promised. They knew nothing about the loss of digital mirror. She told me that she though Hyundai would compensate for its absence (funny how they talk about Hyundai as if they are a separate company!). I need someone to keep reminding that the Ioniq5 is miles better than a model Y - what with the price drop and sooner availability!

 

As you guys already predicted, the digital rear view mirror has been canned - attached sent to me from my dealer. I have asked for compensation, so will keep you up to date. I didnt haggle on price as its a lease so it seems like a reasonable request?

 

The dealer has offered me £200 of Hyundai accessories to compensate fir the loss of mirror. Will probably put it towards a tow bar. I saw someone say they were offered 3 yrs of serving. What would be the cash value of that?

 

Read this:
Service Intervals and Roadside Assistance thread

It confirms the 20k miles limit, suggests the optional annual visits are free health checks and map/software updates which may or may not be required to extend the roadside assistance cover.

So, all we need to know is the price of a minor service. I'd expect it to be under £130, unless it's more like a major with brake fluid change and then could be around £200?

 

Thanks! The car will be on a 4 year lease so I guess I’ll have to do what the lease company insists on. I’ll have asked the dealer about frequency and costs and will report back. Think £200 off a tow bar might be the best option

 

Just read this review of the new Namsan edition on the Auto Express website. Interestingly, it talks about the updated Premium spec and mentions the 64 colour interior lighting and digital rear view mirror, despite only being published a few days ago. You'd think they were given up to date spec info by Hyundai UK before publication?

New Hyundai Ioniq 5 Namsan Edition 2023 review | Auto Express

 

The secret here is in the use of the word proposed in the Auto Express article.

Quote: There’s also a proposed solution to one of the Ioniq 5’s biggest flaws, its lack of a rear wiper, in the shape of a digital rear-view mirror that shows an image from a camera mounted in the rear portion of the roof

 

I am wondering the same. Ordered AWD Top in May 22 including DRVM & DSM. Expected delivery is April 23 though no signs it should arrive without it. Will need to wait and see.

There is a Hyundai Palisade walk-through by CarSceneKorea showcasing DRVM which I assume is reusable in Hyundai line-up i.e. would come in I5:

 

Just ordered AWD 77kw Ionic 5 yesterday (allegedly, for July/August ... allegedly). In Ireland, it comes with digital central and side mirrors as standard on that spec.

 

i ordered mine with the digital central, but only on enquiring 6 monthes later found out it had been pulled. Worth asking your dealer if things have changed given that such specs have been promised and they reneged upon?

 

Just received my Ioniq5 yesterday and I can confirm that the Digital Rear view mirror is not on my car, while I did ordered it.Still in contact with dealer how they will compensate me.

 

Same with me, even though digital rear view mirror was on specs sheet back when I placed the order, I have just received my I5 without it. When I asked dealer about it missing they said it was a "mistake" in specs sheet...

Having DSM that on its own gives clear and crisp view of what is happening around I don't find not having it a big deal even when back window is all smudged after driving in rain.

 

Hi, I received my namsan last month. I am pretty sure that when I ordered it the specification stated it came with DCM. However can't find any reference to it now. Dealer said they haven't heard of it either. Does anyone have the spec that was advertised, at least I can then try to get some kind of compensation. Thanks.

 

 

I bought the subject up with the dealer when I picked up my Namsan at the beginning of May. They told me to contact Hyundai U.K.

I emailed them a week later. Eventually they called back to say that I should go back to my dealer. They said that I had to take the car into them for them to check. Ridiculous.

I have not taken it in yet.

However, a couple weeks ago I got an offer to upgrade by basic Bluelink subscription “Connect myHyundai” to “Subcribe myHyundai”, to include servicing, European breakdown cover and some other benefits. This was to cost me £18 a month plus £99 activation fee.

A couple of days after I spoke to the dealer about the missing DCM, I got another email from H UK, thanking me for taking out a three year subscription to the enhanced Bluelink. Is this my compensation?

 

pretty sure t&cs will say subject to change or something.

 

My Ioniq 5 (same spec as UK Namsan edition) arrived in IE without the promised digital rear view mirror. So I said I wasn't taking the car and will have my deposit back as car delivered was not the spec that was ordered in March. Dealer wanted to keep sale so installed digital rear view at their expense. Excellent quality but it is a permanent digital view and cannot be switched between standard mirror and digital. Happy enough with it mind you and have kept the Electro Chromatic Mirror so it can be reinstalled back into the car when it eventually gets traded in.

 

Can you describe how it was installed? Was a 3rd party hardware used? Did they installed separate camera, and if yes where camera was installed?

 

Yep, the dealer garage used a third party installer who does dashcams, reversing cameras, sensors, gate openers, etc. ... he removed existing rear view mirror and replaced with digital variant which was wired into same fuse for 12v socket in the front of the car. He wouldn't install camera externally just beneath the spoiler as it would have involved drilling the spoiler and he wasn't confident it would remain in one piece/undamaged. So, camara is installed internally, back window, in the shadow of the spoiler (so camera view isn't obstructed by spoiler and the spoiler kinda prevents that section of back window getting obscured by raindrops). I got him to install a Blackvue front and rear dashcam at my expense when he was doing the rear view camera (at dealer's expense) as local Halfords is not insured to hardwire anything into electric vehicles.

 

Thank you for explanation. In my case rearview camera and front/rear dash cam is the same camera and device. I also did not remove original mirror because it contains homelink garage opener.

I installed camera inside first, but within a year moved it outside. Due to missing wiper and almost horizontal rear glass visibility is 0 in the rain.

 

Ah, the infamous missing wiper. With the Ioniq 5 N getting a wiper now, one assumes (!) that the mid life face-lift due next year will include a wiper on all versions.