[HKtech]

As a non-warranty department representative, I cannot provide specific details about warranty processes or eligibility criteria. However, I can confirm that multiple Ioniq 5&6 owners have successfully had their cell modules or entire HV DC pack replaced under warranty without encountering significant challenges or having to meet a 30% threshold.
For further assistance and information regarding your specific warranty concerns, I recommend reaching out to an authorized Ioniq service center. They will be able to provide you with accurate and up-to-date information based on your individual questions.

 

[Coastal]

Hyundai thinks customers should be satisfied with 30% battery capacity at 10 years. That's not good enough for me. I'm looking elsewhere for a car.

I agree the wording is not clear but as @HKtech (a Hyundai Tech) said

The minimum requirement for a refurbished pack is 70%, but it is typically higher than this.

Hyundai / Kia /Genesis are all in on EVs - there is no way they are going to take the bad publicity of a 30% battery capacity at 10 years warranty (which I don't think the wording says).

That said @BOB9 you should probably look elsewhere - both Lucid (and I understand they have some great discounts on the Pure) and the BMW i4 or iX might be great options for you.

 

[rbdavis808]

Hyundai / Kia /Genesis are all in on EVs - there is no way they are going to take the bad publicity of a 30% battery capacity at 10 years warranty (which I don't think the wording says).

That said @BOB9 you should probably look elsewhere

For sure. I can't think of any legacy automaker other than Volvo who is moving more aggressively into EVs. If Hyundai were to state that 31% of original capacity prior to warranty expiration was acceptable battery performance they'd be laughed out of the industry.

 

[BOB9]

I replied back to Hyundai to answer the question (which they ignored in my original email) about the percentage of battery capacity that it guarantees it will retain during the 10 year warranty. As I read it, the answer is 30% but that is so ridiculous that I suspect it is a misprint. I have been checking warranties form other manufacturers. I am ignoring mileage here because I don't drive many miles/year. BMW says 8 years but it does not say anything about capacity. I interpret this to mean that if the car will still move under its own power, you are on your own. Toyota and Lucid say it will retain 70% of capacity for 8 years. As I read it, Hyundai does not guaranty a percentage of capacity during the 5 year warranty and it specifies that the 10 year warranty starts when the 5 year warranty ends. So, if the car can still move under its own power during the first 5 years, they are not going to fix it. But, after the five year mark, they guarantee 30% of capacity.

 

[Tell It Right]

I replied back to Hyundai to answer the question (which they ignored in my original email) about the percentage of battery capacity that it guarantees it will retain during the 10 year warranty. As I read it, the answer is 30% but that is so ridiculous that I suspect it is a misprint.

On about the 4th year of owning our 2022 US Limited Ioniq 5, we'll exceed 100K miles anyway. LOL

 

[KC_Jay]

I replied back to Hyundai to answer the question (which they ignored in my original email) about the percentage of battery capacity that it guarantees it will retain during the 10 year warranty. As I read it, the answer is 30% but that is so ridiculous that I suspect it is a misprint. I have been checking warranties form other manufacturers. I am ignoring mileage here because I don't drive many miles/year. BMW says 8 years but it does not say anything about capacity. I interpret this to mean that if the car will still move under its own power, you are on your own. Toyota and Lucid say it will retain 70% of capacity for 8 years. As I read it, Hyundai does not guaranty a percentage of capacity during the 5 year warranty and it specifies that the 10 year warranty starts when the 5 year warranty ends. So, if the car can still move under its own power during the first 5 years, they are not going to fix it. But, after the five year mark, they guarantee 30% of capacity.

You've made your point that you just want to spend your time complaining about the warranty writers and you now don't like Hyundai (did you ever like 'em?) ... and you've said you won't buy one and you're done. I'd say it's time for you to move on from here....

 

[BOB9]

On about the 4th year of owning our 2022 US Limited Ioniq 5, we'll exceed 100K miles anyway. LOL

I hope you have no problems that require warranty work. But, you may be interested in this quote from page 24 of the HYUNDAI HYBRID, PLUG-IN HYBRID, AND ELECTRIC VEHICLE SYSTEM WARRANTY "The High Voltage Battery will experience gradual energy or power loss with time and use. Loss of battery energy or power over time or due to or resulting from battery usage, is NOT covered under this Hybrid, Plug-in Hybrid, and Electric Vehicle System Warranty. " I am pretty sure it is talking about battery capacity. If your car only has 78 miles of range after 3 years, it will be hard to accumulate miles quickly.

 

[Tell It Right]

I hope you have no problems that require warranty work. But, you may be interested in this quote from page 24 of the HYUNDAI HYBRID, PLUG-IN HYBRID, AND ELECTRIC VEHICLE SYSTEM WARRANTY "The High Voltage Battery will experience gradual energy or power loss with time and use. Loss of battery energy or power over time or due to or resulting from battery usage, is NOT covered under this Hybrid, Plug-in Hybrid, and Electric Vehicle System Warranty. " I am pretty sure it is talking about battery capacity. If your car only has 78 miles of range after 3 years, it will be hard to accumulate miles quickly.

That's definitely true. However in our case, most of the miles are local miles (charged at home). Basically 70-80 miles on most of the days we drive, which are most days.

 

[DCPinOR]

It's 70% of original HV battery capacity within 10 years or 100,000 miles in the U.S. As others have stated, this is driven by U.S. regulations (must warranty for at least 8 years, 100,000 miles) and applies to all EV-specific components: motors, transaxle, battery, charging circuitry, etc. The rest of the vehicle is covered under the standard vehicle warranty.

 

[hpark21]

It's 70% of original HV battery capacity within 10 years or 100,000 miles in the U.S. As others have stated, this is driven by U.S. regulations (must warranty for at least 8 years, 100,000 miles) and applies to all EV-specific components: motors, transaxle, battery, charging circuitry, etc. The rest of the vehicle is covered under the standard vehicle warranty.

As stated before, there is NO US REGULATION on battery capacity retention rate. Only that they "work" during minimum of 8 yrs/100k miles - 10 yrs/150k miles in CA.

65%, 70%, 75% retention rates are coming from companies them selves. For example, BMW does NOT have stated retention rate, where as Tesla has 70% retention rate stated in their battery warranty.

I do believe the OP is worried about "vagueness" of Hyundai's battery warranty which may be "interpreted" as 30% retention rate or 70% retention rate depending on the person reading it. That said, WEIRDLY to me, warranty verbiage SOUNDS more like 30% retention rate - coming as father of highschool english teacher which does not mean ANYTHING BTW 😜 - than 70% retention rate BUT I would think SPIRITUALLY, it feels that they MEAN 70% retention rate. Otherwise, it would probably look BETTER to not state it at all unless they had actual nefarious reason to state it such a way to maybe argue down the line IF battery capacity issue hits them in the pocketbook?