Welcome to the forum Coliiq66


don't think I saw a service book in mine, I think it is electronic records like most new cars now


don't think I had a service book with my 2015 i20 I swapped for the Ioniq


please go over onto the New Member Introductions - Hyundai Ioniq Forum and introduce yourself and tell us which model (hybrid / EV) you have and tell us what you think of it, good and bad points, what sort of economy your getting?

 

No service book in mine either , probably all computerized

 

Boy... I don't think anyone uses service books anymore? Everything just gets logged in the computer when you go to get serviced. That's why if you want a record, you keep your receipts but if you lose em', you can go back to them and they'll print off your history.

 

Further to my previous posting dealership contacted me to say they have a service book for my car.
I will collect this on Monday

 

No Service book for me when I picked up the car. I did receive the service book about 2 weeks later in the mail. They have changed some stuff so they needed to update the service book (like first 3 year service is free now).

 

Hmm...
@bluecar1 did you receive a service book eventually ?

 

Hmm...
@bluecar1 did you receive a service book eventually ?

nope, no service book for me

 

I checked, when I got my Ioniq today, and there is a service book included in all the bumpf.

 

What does it say about engine oil grade? I like to carry a litre in the boot so I'd like to be prepared if you can provide the info, please.

 

The engine oil type is in the car manual section 8-6.

 

I got what is called a service passport but it was never filled in. I thought that it was standard in the motor industry to do a pre hand over service on the car and fill in what has been done on the car before its given to you.

 

Isnox, where in the service book is mentioned that the first 3 years service is free now ? (I got a letter from Hyundai Belgium confirming the 3 years or 45.0000 km free service)

 

didn't put a drop in mine before 10k service, it moved only a few mm down the dipstick between picking it up with 932 miles on it and service at 10,200

 

More good news. TVM

 

I am also waiting, apparently the dealers haven't received any

 

I have been informed that the dealers have got service books and should post them out to their customers.

 

I was told electronic service records

 

That's interesting as we are obviously being told different things. Customer Services at Hyundai told me earlier today that they would phone the dealer who I bought the car from instructing them to send me a Service Book.

We shall await developments

 

I was given a service book when I picked my car up on 1st March. I was told by the dealer that they had just received them from Hyundai.

 

Hi,
I bought my IONIQ hybrid in Netherlands as almost new demo car and I moved to Czech Republic with it.
I also havent received any service book with my car, the dutch dealer said it's electronic only.
However when I went to hyundai service here in Czech rep. they said Hyundai cars officially don't have any electronic service book and they insist on showing the paper version of it. They also said that the car doesn't have any warranty without this book.
So I contacted official Hyundai Czech and they said they cannot issue a copy of the book as the car has been made for dutch market only! I believe that it is nonsense, as the dutch hyundai website is literary saying the 5 year warranty is valid in whole EU: https://www.hyundai.nl/services/garanties
I also tried to contact the dutch dealer again but they keep saying the book is electronic only.
The car is working perfectly fine now, but I'm afraid if something breaks down one day, I will have problem proving the warranty.
Do you have any idea who could help me with this?

 

mine came with service book in with all the other manuals, plus just recieved 5 year service plan confirmation which also has a service record booklet with it.