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No Media Source Available

7.9K views 2 replies 2 participants last post by  pweiler  
#1 ·
Hello All - I'm new to the forum. I just got my 2023 Ioniq 5 Limited last week and unfortunately have an issue with the Infotainment system. The issue is that the so called Infotainment "Mode" button on the steering wheel has stopped functioning properly. The button is shown here although I think Hyundai should have called it a "Audio Source" button:
Image





I'm pretty sure it was working when first setting it up at the dealership here in the NE US. The button is supposed to remotely toggle through the various sources of audio like AM/FM/USB/SAT.

At home I setup Apple CarPlay and CarPlay works great with my iPhone 14 Pro Max. However, pressing the Mode button now results in a "No Media Source Available (ex: Bluetooth Audio, USB, etc)" warning message being displayed for a few seconds on the Infotainment screen like shown here:
Image

Note that in this instance I have disconnected the iPhone charging cable from the car and I'm streaming only with Bluetooth from it. So, I know for sure the Bluetooth source is available and working. I have tried deleting and reconnecting the iPhone but the error persists.

I have also tried inserting a USB stick with music files on it into the front most USB port where phone would normally be connected with cable for CarPlay. I can playback music from the USB stick but pressing the "Mode" button just selects the USB source and fails to cycle through other audio sources. However, there is no Warning message while the USB stick is inserted.

Has anyone else ran into this issue? Can clue what might fix it? Please let me know. Thanks!
 
Discussion starter · #3 ·
There is a setting that allows you to choose which audio sources will be cycled through when you press the button. You can choose all, just a few, or none. Maybe only the usb music is currently selected?
That was it! Had to go to Settings -> Button -> Mode Button (Steering Wheel) and then it presents the user with all the available audio sources. Thanks so much!