Yes, I have the same issue with my Zaptec home charger. I had to go into the menu in the car and select a lower charging speed for L2 charging.

 

Hi. I had my car on the charger in my garage last night. I noticed my phone app was going off, and saying charging stopped. I started the charge again and 30 minutes later it stopped again. This happened a few times. I have had this set up for 3 months with no issues. I did not know what to do so I put a box fan on towards the charger, elevated the cable off the ground. I am not sure if this was the fix but it did not stop after and completed charge.
Does this sound familiar? I am using the grizzl e classic. The temps outside hit 100 yesterday, maybe it was just too hot in my garage?

I have encountered something similar (if not exact). Ever since the temps in SE Texas got above 90-F, then when I plug in my I5 to recharge at around 4 pm -- and the garage is > 90-F -- then it will stop charging on its own. There's no pattern I can discern on how long it will charge until it stops. Most nights, I've just waited until 8pm or so, then initiated the charging again, and that seems to work just fine.

Yesterday, I decided to see what happens if I re-start it again fairly soon after it quit, and this is what that looked like:

It restarted, but it didn't take too long before it quit again. So I waited 15-20 minutes and tried again, and it then charged until it was at my pre-set point.

I haven't tried pointing a fan at it, but I think I will try that. It does seem to be very much heat-related.

-- Robert

P.S. Heat index yesterday was 102-F !!! It's hotter today.

 

ok that is a relief. I didnt want to mess with contacting Grizzl e ect.
is there a way to make it automatically try to start charging again after it shuts down? I would
hate to wake up and not have enough to get to work. I have long commutes.

 

ok that is a relief. I didnt want to mess with contacting Grizzl e ect.
is there a way to make it automatically try to start charging again after it shuts down? I would
hate to wake up and not have enough to get to work. I have long commutes.

I have a ChargePoint and it offers a schedule so that it will start charging at a specific time. It also has a reminder to plug-in, at a time you can set. But, automatically? Only if I was using the scheduling would it be mostly automatic. (And I have no idea what would happen if the charging were interrupted for any reason.) I do not think the car will do anything automatic. I don't ever re-charge using any of these, so I'm just not familiar enough to tell you more.

-- Robert

 

Max operating temperature here:

Grizzl-E – Classic – GRIZZL-E

It might get warme inside the Grizzl then the room temperature of your garage?

 

Last night I had the same issue again. I had the fan on to circulate the air around my charger too. I may
look into another brand level 2 soon. If anyone is charging in the high temps and not having this issue
I would like to know what charger you have. Thanks!

 

Last night I had the same issue again. I had the fan on to circulate the air around my charger too. I may
look into another brand level 2 soon. If anyone is charging in the high temps and not having this issue
I would like to know what charger you have. Thanks!

My garage gets toasty and Juicebox 40 I have charged without any issues though I only did it couple of times since my car has less than 1k miles.

 

Question: after driving the car long distance, is it OK to start charging right when you get home, or is it best to
let the car/battery cool down first? Maybe that could be my problem.
I also noticed in the screen settings, there is a charging speed option. I read if you have problems charging to lower the speed.
Does anyone have theirs set to medium or slow?

 

Yes…I had exactly that problem so set to medium….never interrupts now and only takes about an hour longer. Batteries like women like it nice and slow anyway. Cheers. Oh by the way see my comments on the subject in a previous thread.

 

I found that pointing the fan at the charger does not help anything. Normally I started charging as soon as I get home around 5.30. The last few days I have
put the fan blowing under the car and letting it sit for a few hours in the garage until the sun starts setting. I started using the charging scheduling in the app to turn charging on at 8.30 PM..
This really did help, as the temps are still 100% and my charging has stopped with these interruptions.
it is still a little annoying that I keep checking my phone app late in the evenings to make sure it doesn't stop charging..

 

I found that pointing the fan at the charger does not help anything. Normally I started charging as soon as I get home around 5.30. The last few days I have put the fan blowing under the car and letting it sit for a few hours in the garage until the sun starts setting. I started using the charging scheduling in the app to turn charging on at 8.30 PM.. This really did help, as the temps are still 100% and my charging has stopped with these interruptions. it is still a little annoying that I keep checking my phone app late in the evenings to make sure it doesn't stop charging..

Point the charger at your charging port on your car, that seems to help with my car.

 

I am having the same issue with the ChargePoint Home Flex. It worked fine for 4 charges. Today I cam out to a 56% charged battery (set for 90%). I have not been able to charge it to 90% in 5-6 more tries.

I know this does not help much… But it seems clear that this is not a charger issue. This is an Ioniq 5 issue…

 

I know this does not help much… But it seems clear that this is not a charger issue. This is an Ioniq 5 issue…

You can't say that until you consistently get the same results with other chargers. I will bet the issue is an overheating charger.

 

I wouldn't be surprised if Hyundai built in extremely conservative charging safeties, any deviation in the power being delivered causes charging to be stopped.....buuuutttttttt

What do your chargers look like when the car "stops charging"? Are the LEDs/lights on the charger indicating that no charge is being conducted (I have the chargepoint and I think it turns blue when I disconnect).

Have you tried charging at a public level 2? Same outcome? No issues using DC? I would still contact the EVSE customer service and report the issue so they can troubleshoot or replace the unit - and make a service appointment to confirm all is in working order. It kinda sucks to do....but only way to really start identifying what's really going on.

 

What do your chargers look like when the car "stops charging"? Are the LEDs/lights on the charger indicating that no charge is being conducted (I have the chargepoint and I think it turns blue when I disconnect).

Have you tried charging at a public level 2? Same outcome? No issues using DC?

My Chargepoint is blue when charging. It goes green when charging stops. So randomly it just goes green and quits charging.

DC works fine.

I’ve not tried a public level 2 yet…but that is my next problem solve…

 

Many of the posts about problems with L2 charging interruption seem to me to have high amp connections -- e.g. 50A or 60A breakers. I wonder if changing the settings in the EVSE to charge at 30A or 40A when it is very warm might improve matters?

 

I think I’m experiencing the same problem. I have had my Ioniq 5 for about 2 months with no issues. Then seemingly randomly it doesn’t charge all the way to 80%. I have a Wallbox level 2 charger 40amps. It seems to charge for 5 or 10% then stops. I was going to try the level 1 charger that it comes with to see if something is wrong with my Wallbox charger. Could it really just be the heat causing it to stop charging?

 

Any additional parameters that you can share? When do you charge - experiencing hotter than normal temperatures? Have you contacted wallbox?

Also....what are your AC charger current settings in the vehicle. Per manual:
"You can adjust the charging
current for an AC charger. Select an
appropriate charging current.
ś If the charging process does not
start or abruptly stops in the middle,
reselect another proper current and
re-try charging the vehicle.
ś Charging time varies depending on
which charging current is selected."

 

This morning was the first morning where I had a problem with my Grizzl-E.

Plugged in and got no acknowledgement from my car. This happens every once in a while and I've learned to disconnect and plug it back in, which is what I did. Received the charging scheduled acknowledgement which would have kicked off around 1AM, and went on my way. Woke up this morning and it hadn't charged at all. Fortunate that I was at 29% and have a short drive in to work.

 

Update: In my case the Chargepoint techs are saying it isn’t heat. But they don’t know what the issue is either. They’ve done a series of reboots and hard resets which have not fixed the issue…. I can’t get a full charge… So far today the charger just stopped after 21 minutes, 6 minutes, and 11 minutes. It isn’t hot in the garage…

I am now waiting 24-48 hours for an email response from someone at Chargepoint to determine the next step.

I’ll keep the board updated on the steps/process and IF there is any diagnoses…

 

Have you tried to lower the charging speed settings in the car? I had to go one level down. After that the charging has never stopped for me.

 

Its not the EVSE, its the Ioniq 5 that is the problem. I frequently get the same issue regardless if its my 48 amp Enel x juicebox or my 32 amp Morec EVSE delivering the juice. I think its related to high ambient heat and the car's internal charger is simply stopping the charge session, not sure how to get around this. The juicebox lets me drop the max amps I will see if that helps, its a bit of a pain for sure.

 

Mine is doing it even in the evenings now. This is a bummer because I commute 150 miles round trip and need the full 90% charge every morning. Now I have to continuously wake up at night checking my phone app to hit start charging. Wish there was an auto restart embedded in the app somewhere.

 

Yes…I had to reset the charger app 16 times yesterday evening into night in order to get the 90% charge I need for work. I’m waiting to see what Chargepoint does. If they can’t fix it…off to the dealer I go. This is not a sustainable mode of transportation for me. I have to be able to charge over night…

 

I’m still waiting for Chargepoint to get back to me…I was promised an email in 48 hours which came and went 4 hours ago… All the standard reset over the phone stuff they tried did not work.

However…I was able to charge my car in the garage today. I had to remove the charger (Chargepoint Flex) from my account and set it back up through the app as if it were new. Instead of choosing the 60 amp circuit (which is what I have hardwired)…I chose the 50 amp circuit on set up. In other words…ON THE CHARGER/EVSE ITSELF…not in the car settings…I reduced the power.

At least for one day and one charge…this worked. It takes a bit longer than advertised as I was averaging something like 8.5 kW versus 11.5 on the 60 amp setting… But I got a full charge without the random stop…

I’ll let the board know if my newfound solution keeps working.

It isn’t ideal…and it isn’t what I paid for…but it is functional…

 

At least for one day and one charge…this worked. It takes a bit longer than advertised as I was averaging something like 8.5 kW versus 11.5 on the 60 amp setting… But I got a full charge without the random stop…

Interesting.. Wouldn't 50A setting be charging at 40AMP (80%) at 240V thus being 9.6KW? (8.5KW is like 35A) can you measure your voltage? maybe the voltage is dropping too much causing some errors. (maybe voltage is going below 220V).

 

with this many issues, you would think hyudai would team up with a specific level 2 charger brand, or better yet, make their own. Something that
is in sync with the car, the blue link app, and for the warranty people to be able to research and look over if you have any issues.
I think it is BS for us to figure all this out and for Hyundai to not step up and address this.

 

with this many issues, you would think hyudai would team up with a specific level 2 charger brand, or better yet, make their own. Something that
is in sync with the car, the blue link app, and for the warranty people to be able to research and look over if you have any issues.
I think it is BS for us to figure all this out and for Hyundai to not step up and address this.

Again, I don't think this has anything to do the various EVSEs("chargers") folks are using. I believe this is a fault with the car itself. I have had this happen on both my 48 amp Juice box and 32 amp Morec EVSE. I got my scan tool out today and lo an behold there is a historical fault stored on my VCMS -vehicle charging management system module , DTC P1BAD:00- "battery charger coupler temperature too high". This apparently occurs when the charge port overheat signal is received from the temperature sensor in the charge port inlet. Possible cause include poor connection, inlet terminal deformation, overcurrent due to failure of EVSE, or faulty charge port temperature sensor.

I got the car booked in Monday and will see if my servicing dealer can sort this.

 

Have you test and check with another charger?

 

Yes

 

I am having the same issue since 2 weeks ago when I got my car's recall software updated (parking brakes) at the dealership. I use Evercharge charger. I tried lowering the charge current. Doesn't help. Only works without stopping at a DC fast charger.

 

Hi everyone,
I joined the forum today because I am experiencing the same problem with AC charger Juice Booster 2 on my new ioniq 5 which worked seemlessly until now :-(
For some reason AC charging gets interrupted during the day, I had to restart it 3x the same day.
My observations :
It seems related to outdoor temperature but I have also observed that the charger is heating as well !
So there might be a problem with the ioniq 5 inside AC-DC converter which brings the AC charger to overheat.
Please let me know if you have any workaround !

 

the issues stopped for me, and it was happening every time I charged when the sun was out or setting, around 100 degrees out, and hotter in the garage. I now charge after sun set, and after the car has cooled off a few hours. I put a box fan in front of the car to add circulation into the flaps that open. I also changed the internal car charge speed to medium. All of this put a stop to the random charge pausing or whatever it is called. If you are charging in a super hot garage with the garage door shut, there is not much circulation and I think that is the 'cause' of the problem, wherever that is. Prob. the charging port on the car.

 

I gotta feeling the better place to put the cooling fan is towards the charge port. I suspect its the temperature sensor in the charge port that is cutting the charge sessions short.

 

Hey everyone, been having this exact same issue down here in Texas where the temperature has been consistently over 95 F for weeks. Been in contact with my dealer and I've been instructed by the engineers to take information about my charging habits, weather, how many miles I drove prior to charging, etc. They are going to take this information and proceed further, but I'm unsure as to what the fix actually is. This is definitely not a charger-specific issue. This is an IONIQ 5 issue. I have charged on 3 separate Level 2 chargers and have the same disconnecting problems.

And now as of today, my boss at work who also owns an I5, is having this issue as well. He uses a separate charger altogether. The only mutual factor among all of us is the heatwave. I have a Grizzl-E Avalanche that is rated for 122 F and it has never gotten that high during use. I had them replace mine just to be sure. But no matter what I try, I can't get this thing to charge without re-initiating it 5-10 times a day. This is not reliable or feasible to continue like this. It has to be the heat causing the issue with something in the car.

 

Hi. I had my car on the charger in my garage last night. I noticed my phone app was going off, and saying charging stopped.
I started the charge again and 30 minutes later it stopped again. This happened a few times. I have had this set up for
3 months with no issues. I did not know what to do so I put a box fan on towards the charger, elevated the cable off the ground.
I am not sure if this was the fix but it did not stop after and completed charge.
Does this sound familiar? I am using the grizzl e classic. The temps outside hit 100 yesterday, maybe it was just too hot in my garage?
Thanks!

My i5 seems to trip the RCD in most L2 chargers. Very annoying.

 

EVSEs have their own GFCI (RCD) built-in. If your circuit also has one, it is going to trip. There should be only one on a given circuit.

Keep in mind: I'm not a licensed electrician, and this is based on US knowledge.

Here's another thread about this: portable charging cable tripping consumer unit

 

I got a replacement Chargepoint Flex…hardwired to a 60 amp breaker. New charger fixed nothing.

The ONLY thing that works for me is setting the car to minimum current and waiting 9 to 11 hours for a full charge. If I set the car any higher than the minimum setting, then I will never be able to get a complete charge.

Those suggesting it is a heat sensor in the port certainly seem to be on the most logical problem solving route…

 

It is not the ChargePoint. This is a very interesting look at charging power. Notice the drops and spike right before it kicks off to zero. The one back in early July is flat as can be. I never had problems till it started getting warmer air temps.