[Tyler]

First Drive: 2022 Hyundai Ioniq 5 Review (canadadrives.ca)
The base Essential trim is a single engine, RWD configuration equipped with a 58 kWh battery pack that delivers 354 kilometre range. This one starts at $44,999.

One trim up is the Preferred model, which adds the heat pump, 350 kW fast charging, and more. But it keeps the same 354-kilometre range rating and starts at $46,999.


2022 IONIQ 5 | Models and Features | Hyundai Canada

Preferred

• EV Ultra Fast Charger (up to 800V)

I had always read this prior to this post as meaning Essential had slower DC charging, but it's now clear that it means no DC charging.

@Buttermerck, you really got scammed by your dealership for selling such a useless car well over MSRP, but it seems like the only recourse would be based on the obviously misleading specs currently posted on Hyundai Canada's website. I suppose it's a good opportunity to hold Hyundai accountable for terrible dealership practices.

 

[nlc201]

IMHO, it's absolute BS and false advertising on somebody's part. Hyundai Canada's current site lists the specs for fast charging the Essential, rating the times the same as the Preferred (both with the 58 kWh battery).

 

[alexw]

I agree with everyone finding it impossible to believe that any spec of I5 comes WITHOUT CCS. I'm not aware of ANY BEV sold right now without fast charging, an only the Leaf still ships without CCS (CHAdeMO instead).
That said, none of the evidence one way or the other actually adds up:

• The essential, with a smaller pack, WILL charge slower - that's just physics. For comparison, the EV6 light, with the same size pack (which is 58kW not 55, I think OP is mistaken?) tops out at 180kW instead of 240. But it definitely comes with a CCS port! The point here is that materials showing the Preferred "adds" 350kW fast charging aren't the exception that prove the rule - that trim does charge faster.
• Those materials are also wrong. No EGMP car charges at 350kW. The current crop top out at 240, so that language is fast and loose and not totally correct to begin with.
• The table above shows that all trims have DC fast charging, but also fails to reflect the slower charge time of the smaller pack. So the table is definitely wrong in some regard about the Essential's capabilities. EDIT: this is actually wrong. The table does show the shorter AC and 50kW charge time of the smaller pack, and the 10-80 is probably just the same as the BMS will fast charge at 3.1C, resulting in the same duration for both pack sizes. I just didn’t read carefully enough. This is strongly suggestive that the essential is supposed to come with DCFC

Here's the test I really want to see from OP: Inside the trunk, there's an emergency release behind the charge port, so you can pull a little cable to unlock the charger lead if software goes wonky and tries to trap you at the station. Here's how to open it: Hyundai IONIQ 5 - How to manually release the charging cable from the charge port. - YouTube

With that little door off, try to get a picture of the back side of the charge port. It looks tight and maybe it's not obvious enough, but we should be able to see whether there are two big fat orange leads coming out near the bottom, or whether there are JUST the thinner AC cables.

Hopefully that will reveal whether the car literally has no DC inlet, or whether the factory simply installed an incorrect faceplate part covering over the pins.

FWIW, this spec sheet lists a DCFC charge time for the Essential. 2022 Hyundai IONIQ 5 Essential Standard Range RWD Specifications - The Car Guide (guideautoweb.com)

Edit: so it looks like this is a lot trickier on the I5. My EV6 has a whole panel around the charge port that pops off. But you can clearly see in this image what I mean, where there’s a large bundle inside an orange conduit for the AC wires, and a totally separate bundle of two much larger wires for DC. See if you can make out the same behind your own charge port.

 

[rbdavis808]

I agree with everyone finding it impossible to believe that any spec of I5 comes WITHOUT CCS. I'm not aware of ANY BEV sold right now without fast charging, an only the Leaf still ships without CCS (CHAdeMO instead).

It sure looks to me like the preponderance of info on that badly-written specs table indicates that CCS DCFC should be present on all trims shown, albeit slower for the lower trims. I also cannot believe that this car would be sold without DCFC in any trim in any market, that would just be bizarre.

 

[the_farmer]

Not only hard to believe ANY trim comes without CCS... how in the heck did a dealer not make a big deal out of it and upsell you to a different car? I'm looking forward to the answer or solution to this one.

 

[Tyler]

Not only hard to believe ANY trim comes without CCS... how in the heck did a dealer not make a big deal out of it and upsell you to a different car? I'm looking forward to the answer or solution to this one.

Why upsell when you can just sell a lower trim for the price of a higher trim? Looks like the dealership marked up by something like $15k, depending on tax.

 

[kimguroo]

This is hard to believe.
The reason is….. the charging port was already used at level3 chargers.
If this charging port was only used at level2, bottom plastic should not have any white scratches since Level2 chargers only use top part.


did you get used car? If you bought new car then bring it to your dealer and ask for replacement of charging port.

 

[Rex]

Nice catch @kimguroo .

Comparing this shot with the others in this thread that have the proper cap attached, the dirt residue surrounding the DC pin area are the same.

Meanwhile, the attachment point for the cap retainer is relatively clean. This leads me to believe now that the original cap was lost and it was replaced by what we see in the OP's posts.

I'm wondering why then, that the OP hasn't come back to the thread to state whether or not he attempted to remove the cap, if that's what it is.

 

[SwedishIoniq5]

Please OP, were you able to pry off the plastic cap.

I refuse to believe that Hyundai installed a unique port just on your car.

very probable theory: if bought used, the prior owner lost the OEM protection cap, and replaced it with the new in the pic, remove it and ask the dealer to install the proper cap.
if you bought it new, the dealer should replace the non standard cap with one that’s easy to remove for CCS charger.

ps use a plastic tool, the risk is minimal but 800V at 300A will hurt.

 

[BluePHEV]

That's wild. At first thought I too thought the OP just neglected to remove the cap.

Looking at the photos, I too thought perhaps it is just a different cap. Looking more closely, the CCS 2-pin port looks to occupy the same space as that "fake cap", with the same gap allowing for the actual cap to go on. It does look like it actually does not have the CCS port.

 

[adamsharif]

Hmm, maybe my eyes are deceiving me but it looks like there is the shame of some kind of imprint of the CCS port (lighter patches) from the OP's photo:

Maybe those CCS ports are there after all under some kind of heavy duty cover or they've deliberately permanently capped them off - either way I'm curious to find out how this one goes!

 

[upa]

Not only hard to believe ANY trim comes without CCS... how in the heck did a dealer not make a big deal out of it and upsell you to a different car? I'm looking forward to the answer or solution to this one.

As previously mentioned the "Essential" I5 model was an unique to Canada compliance model that allowed Hyundai to meet the minimum price threshold for 5K federal rebate eligibility on the entire I5 lineup. When I ordered my I5 back in Nov 2022, I briefly looked at the specs of this model and quickly realized that although the price was very attractive they specifically omitted DC charging as a feature in their online advertising. This being my 3rd Hyundai I have come to appreciate if they don't list an item as a distinct feature on a particular model but do in others it means that feature is not present in that model, regardless if they further implied in other literature specific level 3 DC charge speeds. This is a question of buyer assuming commonly available EV features would be present on a stripped compliance model. If there was confusion on OPs part it should have been addressed at or before delivery with the dealer.

There is no point in trying to pry a bonded DC port cover off that clearly is not meant to be. I strongly suspect there are no DC pins or DC wiring and probably different software disabling DC charging. Honestly I am surprised anyone in Canada bought these stripper models with smallest battery, crippled charging and no heat pump. I think the dealer overcharged the OP, may or may not have been deceptive about the model's features. Regardless the dealer should make an effort to get him into a more suitable vehicle. Unfortunately I don't see how this won't cost the OP more money. I hope I am wrong and the OP is made whole.

 

[rbdavis808]

I really look forward to hearing how this strange situation works out, and hope it's resolved in a fair manner!

 

[Buttermerck]

Looks like it only as one orange cord. No level 3 cables inside

 

[alexw]

Well that completely confirms it then. The car shipped without DC fast charging. I didn’t even know it was possible. Im genuinely blown away that car even exists. That’s got to be like $100 worth of parts saved.

That sucks man, I’m sorry!

 

[Buttermerck]

Nice catch @kimguroo .

Comparing this shot with the others in this thread that have the proper cap attached, the dirt residue surrounding the DC pin area are the same.

Meanwhile, the attachment point for the cap retainer is relatively clean. This leads me to believe now that the original cap was lost and it was replaced by what we see in the OP's posts.

I'm wondering why then, that the OP hasn't come back to the thread to state whether or not he attempted to remove the cap, if that's what it is.

I’ve attempted many times to remove that cap. It’s one solid unit with the rest of the port.

 

[kimguroo]

I’ve attempted many times to remove that cap. It’s one solid unit with the rest of the port.

Did you get used Or new?
Just go to Hyundai dealer and address the issue if you bought new.
If you bought “used”, get lawyer then contact to previous owner for undisclosed issue and ask for the refund.

 

[Neil F]

Hello,

I just bought an Ioniq 5 with no DC charge port/level 3. Is this common? And is it upgradable to level 3? I have the Ioniq 5 essential with the 55kw battery and rear wheel drive. We bought it with the understanding we had level 3 for our longer drives. However, 1 month later to our surprise we found out the hard way while on a road trip. Dealership thought the vehicle had it as well. Any suggestions on upgrading?

Back to the original post.

"We bought it with the understanding we had level 3 for our longer drives. " - your understanding from what the dealer told you or your own assumption?

"Dealership thought the vehicle had it as well." - Again, they told you this, presale?

 

[HKtech]

Looks like it only as one orange cord. No level 3 cables inside

I guess you should seek legal advice and start from there....this will be tough to sell or get good private party value.

 

[Neil F]

I guess you should seek legal advice and start from there....this will be tough to sell or get good private party value.

Legal based on what?

Hyundai information seems to indicate that is the way that model is configured.

We have not heard that the dealer misinformed the customer.