Parts shortages are unfortunately common with many automakers these days, hope they get the part in a timely manner for you.

 

The reason I'm putting this question out there is learn if there is a known reason for the shortage. The IBU should be a very uncommon but critical replacement part. The fact that it is on B/o in all 11 distribution centers worries there might be larger issue. Just looking for answers that might help us all.

 

In a year and a half on this forum, your post is the first I have heard of this particular problem. If that is indicative of the failure rate, not surprising they don't maintain stock of these.

Most EV manufacturers are pushing hard to sell everything they can produce right now, in anticipation of the loss of tax incentives. That would imply everything they produce goes into new cars.

When COVID hit, everyone experienced production shutdowns, and there were shortages everywhere you looked. New car lots were empty, or filled with staff cars and used cars to make it look like they had more to offer. I suspect many companies discovered some cost savings by limiting spare parts inventory and stuck to it. Or maybe they just geared up new car production to make up for the lean years. In any event, spare parts shortages are more common than we would like to see. It certainly isn't limited to Hyundai, many GM owners report the same parts shortages.

I am not knocking you for asking, but sharing that it is well understood that parts shortages are widespread. The ICCU thread covers this in countless posts, people waiting weeks or months for spare ICCU parts. In your case, the rarity of failure only adds to the chance of backorder.

 

In your case, the rarity of failure only adds to the chance of backorder.

...Or misdiagnosis; we'll see. 3 more weeks of waiting.

 

My 2024 Ioniq 5 failed August 27th, I have just been told by the repairer they are waiting for a replacement IBU and currently have no date when it will be delivered.
Jerry
Northants, UK

 

Sorry for your loss Jerry. In my case the car would not recognize the keys, digital or fobs. It started working again for several hours, then failed permanently. Incidentally, the keys still opened and locked doors but near field sensing was disabled. It had to be towed. The dealer quickly diagnosed the IBU module and said it was BO'ed. it was in the dealer for more than a month waiting.
After 2 weeks I called Hyundai Consumer Affairs (1-714-710-3942 in the US) where I was assigned a Concierge to work my case. He followed up with the dealer and gave me an expected delivery date of the part. It was a good way to get started since we have a strong lemon law in our state. Hyundai must know this because my contact acted like a grief counselor.
End of the story is the part came in as expected and was replaced in a day with no further issues. Remember this: You may not be the only one waiting for this part and you should let Hyundai know you want the first in to get back on the road. Good Luck

 

Hi, thanks for your detailed reply, Hyundai UK Customer Services have arranged a newer Ioniq 5 loan car than mine whilst it is off the road so I am not inconvenienced and it is their problem not mine.
Jerry