Hi All - I've seen a few threads on this, but no solutions.
I've got a 2020 Ioniq, Level 2 charging works fine. Have gone to half a dozen fast-charging stations, been on the phone with the EVGO and Electrify America operators while attempting, they have reset the chargers, etc to no avail. It always initializes (& Blue Link shows 'Connected to DC Fast Charger'), but before it begins charging it says 'Lost communication with the vehicle.' and then disconnects.
Can anyone share a picture of their CCS connector port (the bottom two prongs). Mine has two white plastic bits in there that would make sense as not being necessary, but no way for me to know! My dealership is absolutely worthless, wasn't even aware of what DC fast charging is. (Alexander of Oxnard - avoid at all costs).
Any help or links to threads I might have missed would be appreciated!
I've got a 2020 Ioniq, Level 2 charging works fine. Have gone to half a dozen fast-charging stations, been on the phone with the EVGO and Electrify America operators while attempting, they have reset the chargers, etc to no avail. It always initializes (& Blue Link shows 'Connected to DC Fast Charger'), but before it begins charging it says 'Lost communication with the vehicle.' and then disconnects.
Can anyone share a picture of their CCS connector port (the bottom two prongs). Mine has two white plastic bits in there that would make sense as not being necessary, but no way for me to know! My dealership is absolutely worthless, wasn't even aware of what DC fast charging is. (Alexander of Oxnard - avoid at all costs).
Any help or links to threads I might have missed would be appreciated!
