This is what I found on the US Hyundai site for the EV.

5,000 miles*
5,000 Mile Factory Required Service
• Inspect Tire Pressure and Condition
• Tire Rotation
10,000 miles*
10,000 Mile Factory Required Service
• Inspect Tire Pressure and Condition
• Tire Rotation
15,000 miles*
15,000 Mile Factory Required Service
• Inspect 12V Battery Condition
• Inspect Air Conditioning Compressor, Air Conditioner Refrigerant
and Performance
• Inspect Brake Fluid
• Inspect Brake Pedal
• Inspect Cooling System
• Inspect Disc Brakes and Pads
• Inspect Driveshafts and Boots
• Inspect Steering Gear Rack, Linkage and Boots
• Inspect Suspension Ball Joints & Mounting Bolts
• Inspect Tire Pressure and Condition
• Inspect brake lines, hoses and connections
• Replace Climate Control Air Filter (for evaporator and blower unit)
• Tire Rotation
20,000 miles*
20,000 Mile Factory Required Service
• Inspect Tire Pressure and Condition
• Tire Rotation
25,000 miles*
25,000 Mile Factory Required Service
• Inspect Tire Pressure and Condition
• Tire Rotation
30,000 miles*
30,000 Mile Factory Required Service
• Inspect 12V Battery Condition
• Inspect Air Conditioning Compressor, Air Conditioner Refrigerant
and Performance
• Inspect Brake Fluid
• Inspect Brake Pedal
• Inspect Cooling System
• Inspect Disc Brakes and Pads
• Inspect Driveshafts and Boots
• Inspect Steering Gear Rack, Linkage and Boots
• Inspect Suspension Ball Joints & Mounting Bolts
• Inspect Tire Pressure and Condition
• Inspect brake lines, hoses and connections
• Replace Climate Control Air Filter (for evaporator and blower unit)
• Tire Rotation
35,000 miles*
35,000 Mile Factory Required Service
• Inspect Reduction Gear Fluid (if necessary replace)
• Inspect Tire Pressure and Condition
• Tire Rotation
40,000 miles*
40,000 Mile Factory Required Service
• Inspect Tire Pressure and Condition
• Tire Rotation
45,000 miles*
45,000 Mile Factory Required Service
• Inspect 12V Battery Condition
• Inspect Air Conditioning Compressor, Air Conditioner Refrigerant
and Performance
• Inspect Brake Fluid
• Inspect Brake Pedal
• Inspect Cooling System
• Inspect Disc Brakes and Pads
• Inspect Driveshafts and Boots
• Inspect Steering Gear Rack, Linkage and Boots
• Inspect Suspension Ball Joints & Mounting Bolts
• Inspect Tire Pressure and Condition
• Inspect brake lines, hoses and connections
• Replace Climate Control Air Filter (for evaporator and blower unit)
• Tire Rotation
50,000 miles*
50,000 Mile Factory Required Service
• Inspect Tire Pressure and Condition
• Tire Rotation
55,000 miles*
55,000 Mile Factory Required Service
• Inspect Tire Pressure and Condition

 

Further, it notes that there will be an additional ' up-charge' for synthetic oil. Our EV's do not use synthetic oil.

Are there any oil changes at all?? What are they talking about?

 

Frollo -- Are you an EV owner here in Canada? -- Have you pulled out your Owner's Manual & read Vehicle Maintenance areas ???

 

My EV manual said 12000km or 1yr maintenance schedule. Not sure about the price though.

 

When I asked my dealer, they said annual service

 

You don't need to do ANYTHING outside of what is in the MANUAL. Everything your dealership tells you IS A LIE. They only get a small fraction of the sales profit per car. Their profit comes from used car sales and maintenance services.

The schedule they gave you IS A LIE.

The manual was written by the ENGINEERS WHO DESIGNED, BUILT, and TESTED THE CAR. The schedule from your dealership was written by the sales people who want to upsell you for max $$$.

There is no oil change. It's an EV, what oil are they changing???

Just do tire rotations and filter changes according to the schedule. There is no such thing as "severe driving conditions". They designed Ioniqs for sale in Canada FOR ENVIRONMENT IN CANADA. Unless you're a taxi, you follow the REGULAR SCHEDULE AS STATED IN THE MANUAL.

The end. Period. When you go to the dealership to get your tires rotated, just say NO to all the BS they try to sell you. Unless you want to throw away money.

 

You don't need to do ANYTHING outside of what is in the MANUAL. Everything your dealership tells you IS A LIE. They only get a small fraction of the sales profit per car. Their profit comes from used car sales and maintenance services.

Very valid points, but I think what's strange about this scenario is that the manual doesn't reference a 6000km service interval, but since my odometer reached 4400km, I'm getting a warning every time I start the car saying that service is required at 6000km. The attachments that @WOBBY1 posted seem to be more aligned with the service intervals that the car is going to inform the driver to have done, whereas the manual doesn't (at least to the best of my recollection, I haven't looked at it in a while since I anticipated this to be a fix-when-needed car).

Thanks for the info though @WOBBY1, just confirmed my thoughts that the 6000km service interval is a money grab

 

I just brought my Ioniq in for 2 recalls (break springs and fuses near the battery that they accessed below a panel in the trunk) and I asked about the service schedule for it since I've had it for almost 9 months. The service manager said maybe sometime in the summer to look at the cabin filter, a/c and heat pump, breaks and check any fluids that exist.

They did a quick inspection (lights, horn, tire treads, etc...) while doing the recall work at no cost and gave the car a quick wash.

He seems pretty confident that this is a close to zero maintenance car as can be. With my Elantra I was getting calls every 6 months or so to bring it in for servicing, and he said it will likely be once per year unless I put on a lot of distance and need to come in sooner.

The funny thing was when I called in for my appointment, the receptionist said "oh yes, your 2017 Ioniq Electric, it looks like you have 2 recalls and you're probably overdue for your oil change." I told her it didn't need one and she paused and realized her mistake. I'm not sure they sold many at my dealer's location...

 

In Sweden the recommended service intervall is 15000 km. No prices available right now. The car is too new and i do not think many cars are in use right now.

 

I have a Fiat EV, I take it in every 5,000 miles for a no-charge check, mainly for any firmware update, and get a free wash. There are nothing else to be done, no brake inspection, fluids, oil, nothing. Zero maintenance.

 

easy way to confirm is request the service intervals from Hyundai Canada, then once they confirm it should be as in the manual ask them why your dealer would set it to less than the recommended distance / time and would they like to investigate?

 

... 'Severe' driving conditions...

Severe driving conditions is only applicable to ICE vehicle when the vehicle is driven a short distance in cold weather or frequent stop-and-go driving. Under such condition moisture accumulate in crankcase contaminating the oil and require more frequent oil change.

EV drive system don't need much maintenance. What is left are the other mechanical system, such as steering, suspension and brakes which need regular inspection. The brake pads are going to last a long time as regenerative brake save a lots of pad wear.

 

the Hyundai Canada Auto Group Corp. is advising their Dealer Service Departments to tell their Service Customers that they NEED to service their EV every 6 months / 6,000 kms.

Service #1 is a joke. You can do this in 10 minutes. Even with standard rate at $120 an hour it should not be more than $30. They don't even need to put it up on the hoist. Roll the vehicle into the service reception area, the junior technician walk by take a look and pass you the $50 invoice. Easy money. I hope they are going to throw in a free wash and top up the windshield washer to make it worth.

If the dealer is smart they should offer you this service for free to entice you to come for service #2 and 3.

 

I would like to point out one thing that a lot of driver is neglecting. Tire pressure should be checked more frequent, once a month is a good interval. Low tire pressure will result higher energy/fuel consumption be it EV or ICE, uneven wear, lower braking performance and risk of blow out in extreme case.

Light should be checked every time you drive the vehicle. Operating a vehicle without functional light in Ontario might get you are warning ticket if you got pulled over. You don't have to do an inspection routine like professional drivers before they operate a vehicle. All you need is pay attention to the light reflection on the car in front of you will do the tick.

 

But the Ioniq EV Canadian Owner's Manual states that the vehicle only needs to be serviced every 12 months or 24,000kms --- Again, why are Dealers suggesting a service schedule different from the manufacturer??

 

Check out CBC's Marketplace site, for the episode on Oil changes (you can ignore the first portion of the show, which is about makeup).
The Dirty Truth About Makeup - Oil Change Debate - Marketplace - CBC News.

They will do and say anything to get you to come back and spend money there.

 

Wow only drove 10,000 km over the course of a year eh? I'm well on my way to reach 24,000 km and I also got my car last May. Though if I remember correctly the only thing required at 1 year / 24,000 km is replacing the cabin air filter and tire rotation. Hmm maybe I should have requested that when I had my all seasons put on...

 

If you check your Canadian Ioniq EV Owners Manual ( see photo), you'll see that there is no FIRST 6 month service. The FIRST service is due at 1 year or 24,000kms. The only thing that is suggested to be done is a tire/wheel rotation EVERY 6 months. So your visit to your Hyundai Dealership was a WASTE of your time. So, unless you have something that is not operating as designed you need not attend your Dealer prior to that 1yr/24k interval. It is obvious that EVEN your Dealer has not read the Manual --- Pretty Sad I'd say. I would be looking for another Dealer right NOW !! -- I'd be careful also allowing the Dealer to wash your Ioniq too, as their Lot Man will be probably using the same abrasive brush that he's been using to wash all the vehicles, both new and used, on the lot.

 

Don't you just love the lack of spark plugs, timing belts, anti-knock sensors, fuel pump, muffler, transmission, valves, pistons, piston rings, catalytic converter, etc.etc

 

I walked into my local Hyundai Dealership today to purchase some Touch Up Paint for my Polar White Ioniq, but, of course they had none. So I had to order same. While I was there I asked the 'Service Coordinator' for a list of what they did at the 1year / 24,000 km Maintenance Service and the cost of same for my EV. She did not have that information, so she went scurrying over to one of the Service Advisors who gave her a printed sheet. Upon her return and me glancing at the sheet I noticed that the maintenance service was for an ICE model of Hyundai and priced accordingly ( which of course includes an oil change etc). When I reinforced the fact that I had an 100% Electric Vehicle, she said Oh ? - looked vague, and got up and walked over to the Assistant Service Manager. He returned to the Service Counter with her. He immediately told me that I should have a Wheel Alignment ( $129.95 & NOT suggested in the Owner's Manual ) and tire rotation ($39.95 OK & required ), at six months. I then asked him what I had to do at the 1 year / 24k service and what the price would be. He then said, and I quote - " You don't have to do anything" !!!! --- I was AMAZED at his statement, as it was specifically coming from the actual ' Dealership Assistant Service Manager ', and was in complete contradiction of what is noted in the Canadian Owner's Manual. I was flabergasted but said nothing - Just Thanks. As I wheeled around I left the area, I overheard the Service Coordinator say to the Assistant Service Manager --" He doesn't need to do anything?" --obviously surprised herself !! -- I'm totally amazed of the lack of knowledge about the EV model and lack of professionalism from these two Customer Service people, and I question their ability, and that of the technicians they direct, to properly look after my investment. In the past months I've already emailed and phoned this Dealer's Service Department twice previously to check on the possible Factory Recall and part availability for same, but have yet to receive any return call or feedback. I'm completely disillusioned and now am searching out other Hyundai Dealers nearby to provide the Warranty and Maintenance Service required.

 

This is an old (but not ancient) thread, but figured that I will post in it.

I have a wee bit more than 13,000 km on my Ioniq (and looking at any opportunity to drive it) and I can see myself going to the dealer to get the battery checked (once a year) and winter tires put on later this year, probably around remembrance day.

What I am not sure about (and I could not find this info in the manual) is whether the battery inspection is free (under warranty) or not. The Nissan Leaf folks are posting that their battery inspections are free while their car is under warranty and I was wondering if this was the same thing for Ioniq owners.

Would anybody have any info on this?

Thanks.

 

From what I've already heard of the Ioniq's weak 12v battery, I personally would do some weekend or at least monthly preventative maintenance and charge the 12v myself with a trickle charger I already have from past gasoline vehicle usage.

 

Thanks for this list. good to have a soft copy

 

So, had a call from the dealer yesterday announcing that they'd booked my IONIQ EV in for a service tomorrow and they were confirming I'd be there. I said, "That's interesting, I didn't schedule an appointment. Oh and btw, what work is going to be done." They responded, "You know the regular stuff; like oil and air filter." Needless to say I was very disappointed. They must have heard in my voice that something was wrong because they asked if everything was OK.

I asked if the paper work indicated what car I had. They said that they had me down for an IONIQ Electric. I then patiently explained that EV's don't need oil changes and the only filter to change is the cabin air. Explained that it's disappointing, that even though they sold me the vehicle and have it described correctly in their paperwork, that they seem unaware of what the maintenance requirements. It certainly doesn't inspire confidence. Asked for the service manager to call me back so we could have a chat. So far it's not happened. :-(

OB

 

Dealer must be pissed one less vehicle they cannot hold on to in the dealer

 

?

 

Had a great "chat" with someone from Abbotsford Hyundai on an FB forum. Seems like these guys are up to speed. I hear that they are selling a tonne of IONIQs and their manager is fully behind the EV movement. Additional, one of their sales managers owns a MY2017 limited EV in marina blue.

 

Brought my 2017 Ioniq EV in for the 24,000 km service at Mississauga ,Ontario dealership this week . Thought I would bring it in for any winter maintenance requirements.
The cost was $239.95 before tax and another $60.00 before tax to replace the cabin air filter .
I had last had the vehicle in at the 12,000 km mark for some recall service and paid nothing for that ( dealer had provided a voucher for the 12,000 km service at the time of purchase).
As a comparison, the 24,000 km service for ICE is listed as $284.95 so EV cost is not significantly less considering that the amount of labour required is quite a bit less.
The dealership gave me a loaner for the day and a car wash ,all gratis ,so I do appreciate them for that.

 

what did they do for the $240?

 

Replacing the cabin filter is very easy and simple. Next time. Do it yourself to save that additional $ . ?

 

Yup, it's really really simple and doesn't even require tools. I haven't priced the cabin filter for the Ioniq yet but for my other cars I could by them at Canadian Tire for about $30.

 

Has anyone secured a lower priced service than if you took in an ICE to get serviced?
I think these places have like service tiers and just blindly charge a tier even though they are doing less than they would for an ICE vehicle.

 

Got mine done for CAN$160 which included replacing the cabin air filter.