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What's going on with infotainment updates?

15K views 73 replies 22 participants last post by  TimI  
#1 ·
During my two years of HI5 ownership I've noticed that the infotainment updates are drifting and taking longer and longer to be released - we're supposed to get two per year and IIRC last year was March and November, but it's April now and I'm not hearing anything about updates.
Does anyone know if there's one due to be released soon? I'm hoping we'll get some bugfixes and new features this time rather than just more "sounds of nature" options 😆
I'm really hoping that they haven't given up on the current non-ccNC models as I've got this car for another two years.

I still find it crazy that in 2024 we're limited to two updates per year but that's another story...
 
#3 ·
Where is it written that there WILL be two per year? (And I may have missed that)

infotainment system wise, what are the bugs.

I am in the software business. Changes cost money for development and testing. Changes incur risks of causing additional defects. I don’t see them rolling out “nice to have changes”. The more configurations out on the street the more difficult it will be for dealers to maintain and troubleshoot
 
#5 ·
But they do roll out "nice to have" features, just not ones that people actually care about, like manual preconditioning or proper android auto integration (would love to have AA turn-by-turns on the HUD) or being able to control all aspects of the speed limit detection independently (why, if I want to be informed of the speed limit, do I have also to be warned of exceeding it? Why, if I want to be able to one-click change the limiter limit/cruise control target to the new limit, do I have to be warned of exceeding it?) or i-pedal being disabled in reverse.

Instead the last update will... automatically close the windows when entering a tunnel. What proportion of journeys include a tunnel, as compared to what percentage include reversing or changing speed limits? Oh and who could forget Sounds of Nature 3!
 
#4 ·
For me, the only update I need is the map. And it would be great if we could have a button for battery conditioning.
I check here to see if an update is available:

I take it this is the correct place?
 
#8 ·
What an expectations from a car manfacturer ... flash back 10 or 15 years and a "fixed" car setup would be normal.
Now we are revolting with just 2 updates per year :)

But when updates provided bug fixes they are welcome (although I do not experiencethose today .... except for the bluelink thing on the phone ... ) and new features may also be welcome (depending on what they are).
 
#11 ·
infotainment can be done OTA ... and yes while hyundai communicated a rate of 2 updates per year - they can provide more if they want.
the catch is that OTA uses data connectivity they (you) paid ... thus their is a money reason not to give those updates to regular.

From "can" you could even go to a daily one if needed ... see microsoft with weekly updates and if needed (emergency) daily updates ...
The question is if you want to have a daily / weekly / ... update with each time a risk of having a bad update (failed update) or even an update introducing bugs ... you still need to concider you are driving a big lump of steel and safety and stability should be the primary focus and then the new stuff ...

Maps could be offered more regularly ... for as far as road updates are send to the map editors ... for the rest just build it properly from the start on ...
 
#12 ·
Which ones? (Quote button is your friend!) But the thread is about infotainment updates, not specifically OTA updates.
I did mean infotainment (OTA or manual dowload)



But they do roll out "nice to have" features, just not ones that people actually care about, like manual preconditioning or proper android auto integration (would love to have AA turn-by-turns on the HUD) or being able to control all aspects of the speed limit detection independently (why, if I want to be informed of the speed limit, do I have also to be warned of exceeding it? Why, if I want to be able to one-click change the limiter limit/cruise control target to the new limit, do I have to be warned of exceeding it?) or i-pedal being disabled in reverse.

Instead the last update will... automatically close the windows when entering a tunnel. What proportion of journeys include a tunnel, as compared to what percentage include reversing or changing speed limits? Oh and who could forget Sounds of Nature 3!
Based on the type of changes via download/OTA vs dealer installed, manual preconditioning and changes to i-pedal would not be infotainment download/OTA
 
#15 ·
I did mean infotainment (OTA or manual dowload)





Based on the type of changes via download/OTA vs dealer installed, manual preconditioning and changes to i-pedal would not be infotainment download/OTA
Manual preconditioning is just a button in the infotainment that triggers the existing preconditioning logic; there's no reason for it to be anything else. i-Pedal certainly is changing drive logic so goes beyond infotainment. But the speed limit detection, Android Auto integration and what appears on the HUD are purely infotainment. Even if for some reason they have to be performed by a dealer, this is what people mean by useful improvements.
 
#13 ·
I still find it crazy that in 2024 we're limited to two updates per year but that's another story...
I will note that some types of Infotainment updates do seem to occur outside of the announced releases carried out via USB or OTA. I recently noticed new EV charging locations appear in the POI list that were not previously there even though I haven't done any USB updates since last October. On the other hand I've noticed that a specific Tesla Magic Dock location, installed last fall, is still not on the POI of EV charging sites.
 
#14 ·
Charging locations and charger status seems to be real-time.
What I'd like to know is if I let bluelink expire next year, what happens to this real-time charging status? Do you need to be a subscriber to bluelink to get the charger info?
Since there is no battery conditioning button on our cars, we need to have the car initiate battery conditioning when the destination is a DCFC.

Battery conditioning is a feature of the car, not bluelink.
 
#20 ·
Charging locations and charger status seems to be real-time.
What I'd like to know is if I let bluelink expire next year, what happens to this real-time charging status? Do you need to be a subscriber to bluelink to get the charger info?
Since there is no battery conditioning button on our cars, we need to have the car initiate battery conditioning when the destination is a DCFC.

Battery conditioning is a feature of the car, not bluelink.
this is a bluelink feature ... so (near) real time ... wonder what happens once you do not renew the bluelink connectivity.
 
#27 ·
You are correct and I fully admit, I don't know what is an infotainment update vs dealer installed update.

Yes back in mid 22 when battery conditioning was introduced, there a number of youtube bloggers testing it and lots of posts from people how sluggish Eco acceleration became when the received the update. My I5 was manufactured in June 22 and received battery conditioning mode from the factory. In usage, I did not know that mine was slow. After I received the update with the "fix" there was a marked difference. My point is the update to implement battery conditioning was dealer installed and evidently impacted other logic. Changes to that same loging my also have to be dealer installed.

Testing 0-40mph with Two IONIQ 5s in ECO Mode | Hyundai Confirms There’s a Problem (youtube.com)

Testing ECO Mode 0-40mph Post Software Update | Ioniq 5 (youtube.com)

With regards to speed limit, I don't have any thoughts as I have never used it.
 
#28 ·
Quick update - I heard on SpeakEV that there's an update coming from Hyundai in June which is nice, I'll admit that my expectations for software are probably a bit high for a car manufacturer that isn't Tesla - can't fault the stability and the engineering of the Ioniq 5.
Will be interesting though to see what improvements ccNC brings
 
#31 ·
June sure seems late. They’ve done April releases before IIRC but I figured may at the latest. There was a rumbling a while back that they’d prepped some sort of carplay improvement, but they were waiting on apple and google to certify it before they could release it. Probably totally unrelated but WWDC is in june. Really hoping they don’t hang us out to dry given the switch to the next gen platform.
 
#35 ·
I mean they did add route planning. It’s not great but it’s definitely an improvement. I was at least holding out hope they might tweak that system so it’s more useful. I’d love to see them put a CarPlay read out in the instrument cluster, but I know that’s probably a pipe dream at this point.
 
#36 ·
It really can't be that difficult, IF they wanted to prioritize manual preheating. It would be something like:
  1. Place a button somewhere in the EV menu to initiate pre-heating (the user should be able to toggle off manually again if necessary - same logic as when active DCFC POI is cancelled in navigation)
  2. Automatic shut off should follow the same rules as the current implementation via navigation i.e. when below a certain SOC or when batt. min reaches target temperature
Granted, I don't know if it could be done purely by infotainment update or if it would also involve a dealer visit. Also, I'm not saying that the whole pre-heating situation couldn't be improved like e.g. allowing it to continue pre-heating down to 10%. Finally, an update of course needs to be tested but they already have the foundation in place - it's simply a matter of manual initiating it vs. automatic via adding a POI.

The hardware is there, the software is there. Compared to e.g. adding the whole route planning or the total re-organizing of the EV settings menu, this manual pre-heating would be so easy. Probably comparable to adding a couple of new "sounds of nature" or whatever they call them, or the new battery info screen that can be pulled in from the right hand side on the map.

I love my I5 but Hyundai spending time on adding new sounds and not adding this is close to pathetic!
 
#42 ·
I also am in the software industry, and help to write the requirements and manage teams of engineers. Just to be extra snobby here. I too want the "precondition now" button. But I suspect the reason we won't get this is due to the general perspective of Hyundai that users can't be trusted - and this really annoys me.
 
#43 ·
Many people are working in software :) but the software is not the solution, it is the users understanding of why and how to use something. Software may make that more difficult or just easier ...
Not only do users tend to misuse the feature (e.g. use it when not needed, ... ) it also consumes energy and thus has effect on the efficiency of the car (the green label may change due to that feature) and may result on complains of users that do see a higher average consumtion just because they use it to much and for no reasons. Or they use it to late and do not experience the gain of faster charging just because the pre-condition hadn't had time to do its job, ...

You could solve this software whise by not just having to push the 'pre-condition now' button but have it invoke a request to choose a destination fast charger within efficient range of drive when pushing that button ...
 
#45 ·
I'm not happy with the current software at all for IONIQ AE 2017. It won't let you downgrade if you don't like it or have problems like I am having (it lost its location in the world - and won't search anywhere else since I can't get into the engineering mode), no dealer knows how to get into the engineering mode to set the car's location. Even Hyundai itself won't answer emails. I plan on replacing the whole &Y&* entertainment fiasco.
 
#56 ·
If map updates are looked up online then it's still learning of road closures from planned works far too late. The A47 is being dualled along a stretch nearish me, and I think one or two junctions have been partially (and permanently) closed already for weeks, but on the bank holiday I got told to use one. (Ironically, only because the navigation took me off the A47 unnecessarily, I think to get around traffic)
 
#65 ·
I do use the built-in satnav in my Kia and now the Hyundai.

I have done tests with AA, compared them driving across Europe and could not find any essential benefit of Google Maps over the car's satnav. Both have benefits and both have problems, but neither is overwhelmingly better than the other.

And by the way, when you say software, I hope you understand that you are comparing TomTom vs Google Maps. I'm pretty certain that TT beats it in experience of writing car navigation software, probably 10 to 1.