[...] I have a 2019 PHEV and love it, but while driving down the freeway, after a rest stop, this light came on along with a very startling alarm. It's happened before. I pull over, turn off the engine, and when I turn it on again, the warning is gone. However, this time, it kept happening. If I don't pull over, I start to lose power. [...]
What did the dealership say?
I'm interested because we had something very similar last Sunday (July 24) , with our 2019 PHEV! While the prelude was different, the rest of your story is oddly familiar. Prelude: we had had no prior warning or any "Check Engine" at all. The rest of the story: that Sunday, after a rest stop (just like in your case!), we got back on the highway in EV mode. The highway went uphill, so switched the car to HEV mode to save battery - but the "Check Engine" light came on, and then the "Turn off engine" message, and it started losing power. Forced to pull over next to a field, on the shoulder of a busy, major highway :-(
Called Hyundai Roadside Assistance (included for 5 years with the car). They were helpful, called a tow truck that came quickly, took the car and us to the nearest dealership. But the dealership was closed on Sundays, so the car had to stay there overnight until Monday. Dropped the key into the slot by the door, and took a taxi (also arranged by Hyundai Roadside As
sistance) to a hotel.
The next morning, the dealership service advisor said that they would not be able to look at the car until that afternoon, or even Tuesday. So we booked a taxi to our original destination (about a 1 hr. drive). But just before the taxi came to the hotel on Monday morning, the dealership called to say that they had managed to test it right away, and the car was actually OK. They had found 4 different service codes (see attached scan of the printout) and cleared them. So the "Check Engine" light was off now. They tested the engine and fuel pressure, and test-drove the car - all OK.
The technicial had written that this can happen if the fuel tank goes empty, and claimed that we had just refueled the car. The printout shows that comment, but I told the service advisor that this was wrong. We had filled the gas tank a few days before, and it was about 3/4 full. Weird that the technician did not see that.
Anyway, the service advisor told us that it's OK to drive the car, just watch to see if it happens again. So we cancelled the long taxi ride and had the driver just take us to the dealership to pick up the car. We made the 1 hr. drive to our original destination that day without any problems.
But on the way back, also after a rest stop (curiouser and curiouser!..) we got a "Check Engine" light again - fortunately, without the stark warning or any loss of power. Just in case, we made a detour to top up the battery to about 60%. We hoped that if needed, we can at least get off the highway on electric and get to a dealership. (ChargePoint Level 2 charger worked great.)
It's a long weekend in Ontario now, so our local dealership would not be open until Tuesday. Meanwhile, we're driving around normally, but the "Check Engine" light is still on. An unpleasant feeling.
I will post here when we have word from our local dealership.
Meanwhile, any ideas about handling these types of (possibly false) error codes would be most welcome. Thanks in advance!
[Alt. text for image accessibility:]
CUSTOMER STATES THE CHECK ENGINE LIGHT IS ON
- NO DIFFERENCE IN DRIVEABILITY PLEASE
CHECK AND REPORT
SCANNED VEHICLE FOR DTCS - FOUND 4 CODES P319000 ENGINE NOT READY /
P209600 POST CAT FUEL TRIM SYSTEM TOO LEAN/ P227000 02 SENSOR SIGNAL
STUCK LEAN BANK 1 SENSOR 2 / POAOF ENGINE FAILED TO START
INSPECTED CAT AND 02 INSPECT ENGINE - FOUND NO ISSUES BUT NOTED
GAS TANK WAS JUST FILLED -
[This is wrong! Gas tank was 3/4 full - see main text above. --Ioniquest]
IF FUEL LEVEL WAS LOW OR EMPTY THESE CODES
WILL THROW DUE TO VEHICLE BEING A HYBRID - DROVE VEHICLE AND
TEST
CONFIRMED OK
[End of alt. text.]