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Toyota's Recall of the bZ4X Now Includes a Buyback Offer

725 Views 2 Replies 3 Participants Last post by  Ameliak23
Earlier this summer, Toyota announced a recall that applied to the 2023 bZ4X, the automaker’s foray into the world of electric SUVs. The reason for the recall was particularly alarming, especially for anyone who’s remotely nervous when driving a vehicle. Its wording was relatively unambiguous about what’s gone wrong: “After low-mileage use, all of the hub bolts on the wheel can loosen to the point where the wheel can detach from the vehicle.”
Toyota bZ4X
© ToyotaToyota bZ4X
Do you want one of your wheels to fall off while you’re driving? We’re going to guess that the answer there is an emphatic “no.”
According to a report from The Verge, however, a significant number of bZ4X drivers have yet to take advantage of the recall. It’s not entirely clear why — but the automaker has upped the incentives to get people to bring their SUVs in for service.

Related video: 2023 Toyota bZ4X Battery Electric SUV Infotainment System



These incentives include an extended warranty, free charging and $5,000 in credit. And if a customer remains unsatisfied, Toyota will flat-out buy back the SUV. “f a customer does not want to proceed with the provided options, we will offer to repurchase their bZ4X,” a Toyota representative told The Verge — adding that the customer’s location might have a bearing on this.
As the article notes, this recall also affects the Subaru Solterra. For the sake of drivers and anyone sharing a road with the affected vehicles, let’s hope this gets resolved quickly.
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Earlier this summer, Toyota announced a recall that applied to the 2023 bZ4X, the automaker’s foray into the world of electric SUVs. The reason for the recall was particularly alarming, especially for anyone who’s remotely nervous when driving a vehicle. Its wording was relatively unambiguous about what’s gone wrong: “After low-mileage use, all of the hub bolts on the wheel can loosen to the point where the wheel can detach from the vehicle.”
Toyota bZ4X
© ToyotaToyota bZ4X
Do you want one of your wheels to fall off while you’re driving? We’re going to guess that the answer there is an emphatic “no.”
According to a report from The Verge, however, a significant number of bZ4X drivers have yet to take advantage of the recall. It’s not entirely clear why — but the automaker has upped the incentives to get people to bring their SUVs in for service.

Related video: 2023 Toyota bZ4X Battery Electric SUV Infotainment System



These incentives include an extended warranty, free charging and $5,000 in credit. And if a customer remains unsatisfied, Toyota will flat-out buy back the SUV. “f a customer does not want to proceed with the provided options, we will offer to repurchase their bZ4X,” a Toyota representative told The Verge — adding that the customer’s location might have a bearing on this.
As the article notes, this recall also affects the Subaru Solterra. For the sake of drivers and anyone sharing a road with the affected vehicles, let’s hope this gets resolved quickly.
There is already a thread on this. See "Major Toyota (and Subaru) Recall"
Earlier this summer, Toyota announced a recall that applied to the 2023 bZ4X, the automaker’s foray into the world of electric SUVs. The reason for the recall was particularly alarming, especially for anyone who’s remotely nervous when driving a vehicle. Its wording was relatively unambiguous about what’s gone wrong: “After low-mileage use, all of the hub bolts on the wheel can loosen to the point where the wheel can detach from the vehicle.”
Toyota bZ4X
© ToyotaToyota bZ4X
Do you want one of your wheels to fall off while you’re driving? We’re going to guess that the answer there is an emphatic “no.”
According to a report from The Verge, however, a significant number of bZ4X drivers have yet to take advantage of the recall. It’s not entirely clear why — but the automaker has upped the incentives to get people to bring their SUVs in for service.

Related video: 2023 Toyota bZ4X Battery Electric SUV Infotainment System
Related guide: Mazda vs Toyota in 2023 [Which is Better?] - True Car

These incentives include an extended warranty, free charging and $5,000 in credit. And if a customer remains unsatisfied, Toyota will flat-out buy back the SUV. “f a customer does not want to proceed with the provided options, we will offer to repurchase their bZ4X,” a Toyota representative told The Verge — adding that the customer’s location might have a bearing on this.
As the article notes, this recall also affects the Subaru Solterra. For the sake of drivers and anyone sharing a road with the affected vehicles, let’s hope this gets resolved quickly.
The reported issue with the Toyota 2023 bZ4X electric SUV is indeed alarming. The safety concern revolves around the possibility of the wheel detaching from the vehicle due to the loosening of hub bolts, even after low-mileage use.
If you own or are affected by this recall, it is crucial to take immediate action to ensure your safety. I recommend following these steps:
  1. Contact your nearest authorized Toyota dealership or service center without delay.
  2. Provide them with accurate information about your vehicle to ensure proper identification of the model and recall issue.
  3. Follow the guidance and instructions provided by the dealership or service center.
  4. Schedule an appointment to have your vehicle inspected and repaired as per their instructions.
  5. Inquire about any alternative transportation arrangements that may be available while your vehicle is being repaired.
  6. Stay updated by regularly checking Toyota's official announcements or contacting their customer support for any updates or additional information related to the recall.
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