[ticex]

I'm in the UK and had the battery conditioning update installed on my Ioniq 5 Project 45 by the dealer in December and have never seen the snowflake or heater icon on the battery. I experimented with every variant I could think of; navigating to countless chargers, adding chargers as waypoints and more but it never appeared. However, last night I thought to look at the energy consumption screen and I discovered the battery care section went up from 0.0 kW to 4.5kW when I put a DC charger around 20 miles away into the navigation. Therefore it seems the battery conditioning appears to have always been working despite there being no snowflake/heater icon on the battery in my car. Very odd! Maybe others that think it's not working have the same issue?

Photos below of the dashboard so you can see what I mean.

1: No destination in the navigation system. Battery care at 0.00 kW and regular lightning bolt battery icon.

2: Charger around 20 miles away in the navigation as a destination. Battery care at 4.50kW but still regular lightning bolt battery icon.

 

[ticex]

Sound like it is working. Mine pulls from 4 to 4.5 kw when conditioning. Your best answer would be to get an OBDII dongle and use the Car Scanner app on your phone to see exactly what is going on with the temperature of the battery and coolant. That would give you an exact answer.

I'll check that out tonight. I've got Car Scanner and an OBD dongle with the "dashboard" within the app setup like this:

Am I correct in assuming I should be watching the Batt Min, Batt Max, Battery Inlet Temp and Coolant Temp 2?

 

[ticex]

Mine in Uk shows the snowflake, but it does seem to depend on what version of the infotainment software you have installed.

I did the latest update to the infotainment system myself a few weeks back using Navigation Updater and upon checking just now it says I have the latest version. The dealer claimed they updated the dealer visit parts to the latest software back in 12/2022 so it's odd you get the snowflake and I don't! All I can assume is there is perhaps a later dealer update that adds this in or perhaps they only did part of the update but it does seem rather odd.

 

[ticex]

I setup Car Scanner tonight and think I've confirmed the battery preconditioning is working without any indication on the instrument cluster. The battery heater temperature starts rising, the battery temperature increases and the Power increases from 0.85kW to 5.69kW.

Carscanner with no destination in the Navigation:

Car Scanner with DC Charger +/- 20 miles away set as destination in Navigation: