That's nearly identical to the text I got in reply last Friday, and identical to what someone received in early October. The frustrating thing is that they've used far more committal language previously ("actively working on a solution"). The US is getting an update shortly and we've been demanding this for longer, so they should be able to give us some kind of firm commitment that it's happening.I emailed Hyundai Canada about this and just received this reply from Hyundai Canada:
Dear Roy Smith,
Thank you for contacting Hyundai Canada. We apologize for the delay in our response. We are aware that as part of the 2023 model changeover, certain 2022 IONIQ 5 models manufactured from June 2022-onwards were equipped with Hyundai new battery preconditioning feature. As Hyundai Auto Canada continues to prioritize your ownership experience, we are exploring possible updates for applicable 2022 IONIQ 5 models and will share an update at the earliest opportunity.
Thank you for choosing Hyundai Canada.
So there is hope.