Post service tickets for all repairs you had so far. Redact your personal information.

 

Post service tickets

So I got one list with another hopefully coming soon. As I was told there are two different types of warranty repairs and not all of them are written on the list. Something like a single sensor swap does not have a ticket number. Anyway on the photo below there are 3 last cases registered at Hyundai. First from the top says "Catalytic converter replaced", other are not so well described for a customer. Maybe with a ticket number one can get more info.

 

Where can I get them? Should I ask the dealers for a copy? They usually don't give me any invoice or ticket info after warranty repairs.

 

You are entitled to a service work ticket copy


, regardless of warranty status.

 

Hi
Have you solved the issue? Many of us having the same issue. Thanks

 

Hi
Have you solved the issue? Many of us having the same issue. Thanks

Of course not, I try to do it for more than a year now. Even our colleague @EVmastertech is helpless after I uploaded list of reparis

 

The car is under warranty, they order the parts on their own for me. So Hyundai dealerships

 

@EVmastertech and here goes another list with all the repairs in this topic. Can you help me?

 

Hi! Did you find a solution to the error because I have the same problem?

 

Hello @EVmastertech, did you check it since February? I got everything you asked for and you have never replied. Not very professional.

 

EVmastertech is not here as an "official" rep from Hyundai.

He's here as an individual owner/driver, who tries to help when he can, provides great insight into the Ioniq product line, and we appreciate his presence here very much. He's the last guy we want to piss off.

Cut him some slack, please.

 

Something like "I don't know, it is difficult" would be enough instead of disappearing.
For all the people from around the world and this forum as well, here's the solution:

You need to replace both:
1. EGR Valve
2. EGR Cooler

Not one, both. Ask the dealers about that repeatedly until they replace it to get rid of the P0471 Check engine error

 

Something like "I don't know, it is difficult" would be enough instead of disappearing.

There is absolutely no requirement for him to respond at all. As @GregBrew said, he's a forum user just like all of us. He has a life outside of the internet, he can come and go just as easily as you can.

For all the people from around the world and this forum as well, here's the solution:

You need to replace both:
1. EGR Valve
2. EGR Cooler

Not one, both. Ask the dealers about that repeatedly until they replace it to get rid of the P0471 Check engine error

It sounds like you got your issue resolved, that's awesome. It would be odd for a dealership to ignore replacing both the valve and the cooler if it's known to fix the issue, but good information for those who need it.