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2022 AWD Ultimate Johnny 5
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Yup, I got the same email response. Very disappointing and lame on Hyundai's part. If I can make the numbers work I'll probably trade my 2022 I5 on a 2023 GV60 with preconditioning that's being built now. It's that much of a big deal to me. Lived with my Kona EV for 3 prairie winters with no battery preconditioning and it sucked. Winter mode helps as it starts battery warming once it connects to a DC charger but is not nearly as useful as actual battery preconditioning.
 

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2022 AWD Ultimate Johnny 5
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Btw, this is the reply I got to the same letter (I copied it from the other thread) - it's as if I asked a completely different question:

View attachment 45568
Yup no shocker. I really wonder sometimes if they actually read the emails or proof their likely bulk replies. Their responses are always in the same canned template format thanking and then being apologetic about their delayed response. I have received the same formatted canned responses to multiple emails over the past 3 year from Hyundai. Their apologies always seem less than sincere as you would think they could figure out to reply to the simplest question without it being a 2 week response time, and God forbid they might ask a question like your VIN, you reply immediately and then wait another 2 weeks, rinse and repeat. This stellar communication from a company who wants to be a technology competitor to Tesla. Oh and don't bother actually mailing them a letter, they never respond to those.
 

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What possible “technical limitation” is there?!
The best I have been able to deduce and short of any other salient info from Hyundai they simply don't want to pay dealers the extra hour or so of labour for the programming of the VCU and BMS modules with the upgraded software that exist for later 2022 model and 2023 models. As far as I can appreciate the existing battery heater hardware required for preconditioning has not changed. The only other limitation I see on the earlier models is that they don't have the ability to over the air update beyond the infotainment system.
 

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The only possibility I can think of is that for some reason North American cars got a smaller PTC heater than in Europe with insufficient power to bring the battery up to 20°C when it's -30°C out. But even in that case, it would be better to have the feature even if it had limitations than not have it.

Spec sheets I've found do indicate that North American cars have a PTC heater and brochures advertise a 'battery heating system'. I posted a brochure here that my salesman confirmed was released for the initial run of vehicles. Canadian owners unite for pre-conditioning!
I don't think Europe has a larger PTC battery heater(not to be confused with the PTC cabin heater). I had a look at the service info at Hyundaitechinfo.com for both the NA 2022 and 2023 models the relevant battery heaters look identical at least in the pictures. This would make you suspect its entirely a software obstacle. The more I look at the system and sub module descriptors this software solution is more complicated than one might initially imagine but obviously a solution already exists in late 2022 and 2023 models.

It looks like there is limited software available for reflashing of ECU and TCM modules but not other modules. This is unfortunate as one might in theory be able reflash BMS and VCU modules with 2023 software otherwise if they were available. The more I dig into this the more I start feeling it might be easier to buy a NA vehicle with this software already installed especially if Hyundai continues deny pre conditioning support for the older Ioniq 5s.
 

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2022 AWD Ultimate Johnny 5
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Yeah, I'm moving back to the US next year and put my name on a list at a dealer there. I was already unsure about importing the car, but it's definitely not worth it to import a car without preconditioning. That said, I'm going to put energy into this until I'm sure we can't change the decision.
I agree I don't quite feel the battle is futile yet and feel there still is a small chance if enough pressure is applied.
 
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