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Is this the issue of ice forming at the adapter connection to charging port or is it inside the adapter itself? thanks
 
While service from your cell phone provider is fine, do you know who the cell provider is for BlueLink? Do you know their service is fine at your home?


Sent from my iPhone using Tapatalk Pro
Ahh, not a bad idea to test in a "central" area... I'll experiment and check the in-car "bars" and see if the app works better with full coverage.

(edit) Timely... the missus is leaving work (central University area, should have ZERO cell service issues there). She was unable to start climate control, after 7 attempts she gave up :-/
 
This is a primer for new Ioniq 5 owners giving hopefully helpful advice and tips to questions. Unlike an internal combustion car, reading the manual is actually important for new EV owners and likely all-new Ioniq 5 owners. Also, you will find postings of real-world experiences with the car on YouTube much more helpful than on car review sites.

The Search Community window at the top of any forum page is a great way to quickly find answers to your questions.


Charging
- The Level 1 charger that comes with the car has three current settings (2, 6, 12) visible on the front in LED lights. When first used it defaults to setting 2. This is a trickle charge and really won’t charge the battery. Hold the black button on the right of the front panel to change between settings. Set to the maximum which is 12. This will provide 1.2-1.3 KWh charging

- The charger door panel opens from the FOB, by pushing on the door, and a manual release from inside the trunk. Pushing the charger door will not work if the car has been sitting a while and off.

- While charging the adapter will lock to not be removed for theft prevention. To unlock, open the doors and the adapter can be removed for a few seconds. Alternatively cut the power and the adapter will unlock.

- The Ioniq 5 is capable of extremely fast charging. However, many Level 3 charging stations do not come near its max capacity. Also charging current varies with air temperature if the car has been just driven at high speeds and the state of charge of the battery. Generally charging current increases with higher air temperature and battery temperature (to a point) and lower the state of charge.

- The car is capable of heating the battery to increase charging speed, but this requires a software update from Hyundai to really work as promised. For now, heating will happen if plugged into a Level 3 charger and it takes a while for the temperature to come to the optimum. An update is to allow heating before reaching a charging destination.

- It is better for the performance of the battery in the long term to usually charge up to 80%. It’s OK to charge to 100% when a greater distance is required.

- There is no best level 2 charger for your home. Your electric provider, government, and dealer may provide a rebate. The car can accept a maximum of 11.6 KWh for level 2 charging (60 amp breaker and 48 amp continuous delivery in North America).

- you can use a Tesla home and destination charger, but you need a Tesla to the Ioniq 5 charge port adapter (e.g., for North America a Tesla to J1772 adapter). You can not charge yet at a Tesla Supercharger.


Range
- the biggest issue new owners have is shock real-world range is lower than advertised. This is OK, your car is not broken.

- the range estimate on the display and in the Bluelink app is just that, an estimate to help plan when to charge. The estimate is more accurate the longer you have had the car and with consistent driving habits (acceleration, braking, speed, city, freeway), road surface, air temperature, wind speed and wind direction.

- the car has a greater range for city than freeway driving. Freeway driving has more air friction resistance and wind speed and direction is a bigger factor.

- temperatures below -20 C/-4 F and the car will have an estimated range of almost 50% of advertised. At 25 C/77 F the range can be more than 100% of advertised.

- the faster the driving the lower the range.

- there are many driving modes for the car (Eco, Normal, Sport, Snow, i-Pedal), and regeneration settings (0, 1, 2, 3 and Auto). Eco and Snow will give the best range. The best regeneration setting varies with driving conditions and habitats. It is by trial to figure out what is best for you.

- setting the climate to driver-only increases the range a bit as it does not use heat and AC.

- using heated steering and seats increases range a bit over cabin heating.

- depending on your country, your trim may or may not come with a heat pump. For trims with a heat pump there is still resistive heating as well.


Dead 12 V Battery
- yes the car has a 12 V battery to keep power to the computer, bluelink system, lights, alarm, radio etc. when off.

- If the 12 V battery is drained the car will not start and the doors won't open if locked.

- to get into the car with a dead 12 V battery use the mechanical key that is in the FOB, push the driver side handle in to reveal a lock under one side. Use the key, then pull the hood release located to the interior side of the driver like in most cars.

- The 12 V battery is under the hood and needs to be jumped to start the car. Jumping requires less current than a combustion vehicle. There are small portable jumping units at affordable prices.

- some owners are finding the 12 V battery drains. This may be due to leaving lights on and the bluelink system activating a lot. For some the car needed servicing to fix.

- the 12 V battery recharges from the main EV battery when the car is in the On/ignition mode. A yellow light appears on the dash indicating charging.

- having the radio and lights on in ACC (accessories) mode drains the 12 V battery. Better to place car in Utility mode that uses the main EV battery

- power is always on to the USB port and 12V socket below the centre dash above the floor. Other ports are only powered when the car is in On/ignition mode (perhaps Utility mode as well).


Infotainment and Bluelink App
- Yes the infotainment system lacks delivery of information and album art for radio and XM.

- Yes the navigation system is very bad. Check that the destination location and routes shown on the display map seem reasonable.

- if your Bluelink app allows, backup the car settings in case the car loses them.

- there is no wireless CarPlay (perhaps AndroidPlay) as well, needs to be plugged into the front USB port above the floor.

- yes the Bluelink can be very sluggish. The app features also differ between countries.


V2L
- Exterior V2L to power external things such needed for camping is standard on all trims. However, you need to purchase a V2L power adapter to plug into the charging port and a power cord into it.

- Interior V2L to power external things does not come with all trims. In North America it comes with the Ultimate (Canada) or Limited (USA) package. A setting needs to be selected to use exterior or interior V2L.


Other
- the stock wipers are very poor, you probably want to buy better ones, especially for cold winter climates

- there is no rear wiper and it was intended that way. Yes it does need a rear wiper.

- Yes the rear camera lens gets dirty fast.

- yes the frunk for North American RWD models is small and the same as the AWD version. This is not a mistake. The larger frunk as elsewhere is not allowed in the USA without an internal emergency release or partitions. Hyundai opted against those. Canada got pulled along.

- the rattle you hear in the back is likely the tow eye-bolt moving around below the trunk, the seat belt inserts hitting the plastic of the interior or a poor fitting trunk. Flip the seat belt around so the cloth backing hits the interior of the car. Yes, it needs to be checked every time someone uses the back seats. Some have stuck felt to the interior. The eyebolt can be put into the tire inflation kit. The trunk can be adjusted to sit better or some have added pads.

- Yes the driving mode does not come back to Auto when starting the car.

- yes you can put 18” rims on the car, just make sure the whole wheel plus tire radius is to spec for the car.

- the car recognizes tire pressure sensors (TPMS) automatically. Just drive the car and after a few minutes you will see the pressure readings on the display. At least this works for the Hyundai recommended TPMS.

- the auto steer is not perfect. Works better on clear well marked freeways. Watch out for merge and divergent lanes as the car try to veer off course.

- Yes you will hit the toggle switches on the steering wheel when turning.

- new cars may come with a wobble to the drive at high speeds or with excessive-high tire pressure (e.g., 40 psi instead of 34). These are artifacts of shipping where tire pressure is increased and the cars are strapped down for security. Strapping can miss shape the tires.

- yes it is hard to see the setting buttons on the dash below the centre infotainment display in bright sunshine. There is a brightness wheel to the side of the steering wheel but it doesn’t help.

- if your trim is so equipped, set side mirror toggle in L or R position to have mirrors tilt down when reversing.

- some have found the dealer is required to correctly position the headlight directions.

- you can find Ioniq 5 accessories available in your country by going to your country Hyundai website.

- yes wait times for ordered cars is extremely long, particularly for top trim AWD versions. You also will not hear often from Hyundai about your order. There are component shortages in manufacturing. The model year 2023 (MY23) may have features changed from the mid-year 2022 (MY22.5) because of component sourcing issues.

- you can easily remove the IONIQ 5 white decal letters at the back of the car.

- changing the trim level on an order has resulted in later placement in the build queue.


Abbreviations
AWD = all-wheel drive (dual-engine version)
BEV = battery electric vehicle
CCS = combined charging system. Is the power inlet port of the Ioniq 5 that accepts AC (top) and DC (bottom) power
EMS = energy management system
EVSE = electric vehicle supply equipment (any charging unit and often used for the charger included with the car)
GOM = guess-o-meter (display range)
HVAC = heating, ventilation and air conditioning systems
ICE = internal combustion engine
J1172 = type 1 charge connector that fits into the top part of charging port in North America
kWh = kilowatt-hour
Level 1, 2, 3 charging = standard wall AC outlet, home and destination AC charges, DC fast charging
REGEN = regenerative braking. The electric motor(s) become generators and recoup power that would otherwise be lost as heat from brake friction.
RWD = rear-wheel drive (single engine version)
SOC = state of charge for main EV battery
Supercharger = Tesla DC fast chargers
V2L = vehicle to load (power external items)

This primer is updated regularly as new suggestions come along.

Congratulations on your new car or consideration of an Ioniq 5. It is a great car.
Nice job! I have a suggestion. The part where you talked about using the search function in the beginning. Can you increase the font size, bold it, and change it to a bright color (red maybe)? I can see people just glancing past that and not registering it in their heads. By making it stand out a bit, people will see it easily and hopefully they use the search button.
 
I don't get why people are so obsessed about wasting people's time by saying go search for it it's been talked about before. This is a forum. You know what it thrives off? Posts and replies. People come to ask questions. You think all questions haven't been answered before? What happens when everyone uses the search and no one asks anything? Forum dies and turns into a wiki. Please let's all get off out high horses and help answer questions that people have. If you don't want to answer it then move on. There's tens of people who may want to answer.
 
- the 12 V battery recharges from the main EV battery when the car is in the On/ignition mode. A yellow light appears on the dash indicating charging.
------------------------------------------------
Here is my understanding of this behavior of the 2022 I5 sold in US: The yellow dash light indicating that the 12v battery is being charged by the HV battery comes on ONLY when the I5 is OFF. The 12v does charge up when the I5 is in the ON or utility mode but dash light is not on. The 2022MY US market I5 now apparently monitors the 12v battery while the car is off and will top it up, as needed, and dash light comes on when that happens. (It's a warning to those working on the car that the HV battery is being accessed and is not isolated.) The problem of the dead 12v battery is a phenomenon of the 2021MY. The need for trickle charge or battery monitoring of the 12v battery is supposedly not necessary. Also, neither in-car display nor MyHyundai Bluelink app shows 12v battery condition.
Someone please tell me if I've got this wrong.
Image
 
- the 12 V battery recharges from the main EV battery when the car is in the On/ignition mode. A yellow light appears on the dash indicating charging.
------------------------------------------------
Here is my understanding of this behavior of the 2022 I5 sold in US: The yellow dash light indicating that the 12v battery is being charged by the HV battery comes on ONLY when the I5 is OFF. The 12v does charge up when the I5 is in the ON or utility mode but dash light is not on. The 2022MY US market I5 now apparently monitors the 12v battery while the car is off and will top it up, as needed, and dash light comes on when that happens. (It's a warning to those working on the car that the HV battery is being accessed and is not isolated.) The problem of the dead 12v battery is a phenomenon of the 2021MY. The need for trickle charge or battery monitoring of the 12v battery is supposedly not necessary. Also, neither in-car display nor MyHyundai Bluelink app shows 12v battery condition.
Someone please tell me if I've got this wrong.
View attachment 41577
Wasn't aware of the 2021MY version? I thought all Ioniq 5's were 2022? In my case, my 12v battery is typically at 12.2 v, sometimes I have seen it at 11.7 volts. I don't think it does a great job, as the battery should be closer to 12.7v if fully charged. I have actually disconnected it, and placed reconditioning/desulphation charger on it to see if its a battery issue or the car simply forgets to charge it
 
Discussion starter · #27 · (Edited)
Wasn't aware of the 2021MY version? I thought all Ioniq 5's were 2022? In my case, my 12v battery is typically at 12.2 v, sometimes I have seen it at 11.7 volts. I don't think it does a great job, as the battery should be closer to 12.7v if fully charged. I have actually disconnected it, and placed reconditioning/desulphation charger on it to see if its a battery issue or the car simply forgets to charge it
I5 production started March 2021 and has been available in Korea and Europe much longer than North America. I think the MY2021 was called the P45 (Project 45).
 
I don't get why people are so obsessed about wasting people's time by saying go search for it it's been talked about before. This is a forum. You know what it thrives off? Posts and replies. People come to ask questions. You think all questions haven't been answered before? What happens when everyone uses the search and no one asks anything? Forum dies and turns into a wiki. Please let's all get off out high horses and help answer questions that people have. If you don't want to answer it then move on. There's tens of people who may want to answer.
If there has been (annoyingly) too many threads out there already with the same answer in all of them, then "go search" is a legitimate answer whether you like it or not. As you said, this forum thrives off replies as well.
 
I don't get why people are so obsessed about wasting people's time by saying go search for it it's been talked about before. This is a forum. You know what it thrives off? Posts and replies. People come to ask questions. You think all questions haven't been answered before? What happens when everyone uses the search and no one asks anything? Forum dies and turns into a wiki. Please let's all get off out high horses and help answer questions that people have. If you don't want to answer it then move on. There's tens of people who may want to answer.
Many people don't search and just ask. Because if they did search, they would've found the answer, and don't need to ask. People not searching is wasting people who already compiled solution beforehand.

Your opinion sounds like you have the right to get an answer from others. Irony is, if searching did not offer the answer you wanted, you have more questions with more specific situations.
Even someone was kind enough to share information, you will still have doubts to suit your needs better, and end up with more questions.

People don't owe you answers. You, in fact, owe appreciation to authors who made their time to compile these answers. You do that by searching general questions in this forum. Whether the forum thrives or not is not about depending on kind people to share their opinions or information, it is about the demand of the subject.
 
Now back to my question...

1. My dealer, who I have to doubt his credibility, is telling me my Ioniq 5 SEL RWD will come with level 2 charger cable.

It will be delivered on Sunday, April 24th, according to hiepcs.com.

I searched, and most people do say it only comes with level 1 charger. Did they change this or do you think my dealer just has absolutely no idea about what he is selling?

2. Any tips on picking car up from dealer?
Already told them not to drill a hole on the front of the car for the front license plate, so I can use tow hook mount.

Requested them to correctly position headlights.

Any other advice when picking up the car?

Thank you very much.
 
Discussion starter · #33 ·
Now back to my question...

1. My dealer, who I have to doubt his credibility, is telling me my Ioniq 5 SEL RWD will come with level 2 charger cable.

It will be delivered on Sunday, April 24th, according to hiepcs.com.

I searched, and most people do say it only comes with level 1 charger. Did they change this or do you think my dealer just has absolutely no idea about what he is selling?

2. Any tips on picking car up from dealer?
Already told them not to drill a hole on the front of the car for the front license plate, so I can use tow hook mount.

Requested them to correctly position headlights.

Any other advice when picking up the car?

Thank you very much.
Exciting, picking up an I5.

Ask if the latest software has been installed. Ask them what they have for accessories (likely they will direct you to hyundai.com), if the service department has received special training on the I5 (likely they will say yes but if they don’t go into some detail on the training then there wasn’t much if any), ask them to show you the accessories and ready mode, how to change the drive type (eco, norm, sport , snow), set the regen level, set adaptive cruise control, heating and cooling in manual, auto as well in sync and driver only, how to open charging door, location of the inflation kit and tow hooks and wheel locks, button to change level 1 charger power setting, how to show and hide split screen, take it for a test drive and get to 60mph that there is no wobble, and to have some fun, ask how the rear wiper operates. Enjoy.
 
  • Haha
Reactions: DaleSchultz
Discussion starter · #34 ·
Now back to my question...

1. My dealer, who I have to doubt his credibility, is telling me my Ioniq 5 SEL RWD will come with level 2 charger cable.

It will be delivered on Sunday, April 24th, according to hiepcs.com.

I searched, and most people do say it only comes with level 1 charger. Did they change this or do you think my dealer just has absolutely no idea about what he is selling?

2. Any tips on picking car up from dealer?
Already told them not to drill a hole on the front of the car for the front license plate, so I can use tow hook mount.

Requested them to correctly position headlights.

Any other advice when picking up the car?

Thank you very much.
It will not come with a level 2 charger from Hyundai. It will come with a level 1 charger. Ask if you have free DC charging with Electrify USA.
 
Now back to my question...

1. My dealer, who I have to doubt his credibility, is telling me my Ioniq 5 SEL RWD will come with level 2 charger cable.

It will be delivered on Sunday, April 24th, according to hiepcs.com.

I searched, and most people do say it only comes with level 1 charger. Did they change this or do you think my dealer just has absolutely no idea about what he is selling?

2. Any tips on picking car up from dealer?
Already told them not to drill a hole on the front of the car for the front license plate, so I can use tow hook mount.

Requested them to correctly position headlights.

Any other advice when picking up the car?

Thank you very much.
My SCal Feb purchase Hyundai Ioniq 5 Ltd came with L1 charger only, and no V2L adapter ($600 extra)
Tire pressure :oops: (very high during shipping. It was overlooked in prep of my I5)
headlight high beam property adjusted
Image
 
Excellent primer for new owners. Well done!

New Canadian Ultimate i5 owner here. Just completed a trip from Vernon BC to Winnipeg MB and back - about 4000 km in all, in some simply brutal mountain and prairie weather. Ordered the car on Hyundai Canada website. Received regular updates from them, and even more updates after selecting the final-delivery dealer who's just down the street. I was actually there signing the contract when the sales guy said "turn around... there's your new car" as the car hauler pulled in - with my car! There was no pressure to buy any dealer add-ons, although I did get them to order a few things. The whole dealer experience was just fine.

the car arriving at the dealer



I learned a lot - here's a summary that might help other owners and those still 'on the fence' or in the queue:

-the dealership did not know all that much about the car, especially the 'Ultimate-specific' stuff, but they freely admitted this - the forums, videos, other owners, and mobile phone downloads from the car itself are all needed - Bluelink would not work at first but tech support did a reset and quickly got it working - said it was a known issue - I've used its lots... it's slow but useful for preheating, defrost etc. for a comfortable start to a day of driving

-I drove the whole trip with the 20" tires the car came with - I really should have had proper winter tires - a few times I felt the car 'lose it' on ice - it's all good now that I'm back home but next winter I'll have this figured out (maybe aerodynamic 18"?)

-the Prairies in winter are a perfect storm of range anxiety for an EV - we had >60 km/hr cross/head winds both ways through all 3 provinces!, temperature -10 to +6, and the need to drive 110 km/hr to match traffic flow - as a result, range dropped from ~425 to under 300 km

-some of the PetroCan and Co-op Prairie chargers are out of order, or require multiple restarts

-ice storms this past winter were hard on the overall power infrastructure - a technician (with a company Ionic 5 !) at the Swift Current PetroCan advised both stations were out of order and needed major upgrades/repairs

-we nearly got stranded in Swift Current but finally found a Canadian Tire Flo station that worked - we then drove to Regina, arriving on fumes (electrons?) in wind, snow and decreasing visibility, to the oasis of the Delta Hotel with a free, indoor, level 2 charger that we could use all evening (great staff, food - a real find in the charging wasteland of Saskatchewan - we stayed here on the return trip as well, needless to say)

-I had Electrify Canada, Flo, BC Hydro, Co-op Connect mobile apps installed, with auto-$$reload; I used all of them at various times on the trip - PlugShare (invaluable tool) and the navigation system were used to find working stations - every charging system works a little different (plugin first, plugin after, tap a card, or tap the phone, or just have the app on and stand beside the charger...)

-I'm wondering if I can buy an adapter and tap into the Tesla system, even just for destination charging? (edit: bought a 'tesla tap' which works perfectly)

-I am finding the car has a personality... get too close to the rear hatch when opening and it'll close back down on your head as you're loading up; try to activate adaptive cruise in a 60 zone with the preset accidentally set at 100 and it throws a hissy fit; in fact cruise behaves differently when navigating; a complex system that's really more like my smart phone than a car... I'll get it... the more I use the car, the more I appreciate the tech involved

-the fast charger at the Porsche dealer in Wpg was out of order, but the Red River Co-op and the Polo Park stations worked fine - the car performed well on the snowy side streets and bare main streets of Winnipeg - but snow tires would have been better, especially on ice

-the Ultimate interior (light grey, green and red piping) is stunning, best sunroof ever (perfect dark tint), great dual info screens, heads-up display actually useful, good visibility all around, so spacious, rear seats flexible, movable centre console, accent lighting, eco-friendly vinyl (so far, much easier to clean than leather) - my son and I easily loaded a huge, new heavy toilet into the back on a Home Depot run, two days later we did a huge grocery run for pre-blizzard supplies (and charged up at Red River Co-op, of course)

-I think the exterior design is awesome... different from anything else out there, turns heads for sure - a guy ran out of a restaurant to look at the car... he even knew the name of the designer that he claimed Hyundai poached from Porsche a decade ago...an Ioniq driver at a charging station was over-the-top when I let her sit in the car while it charged at a PetroCan in Salmon Arm - it's kind of fun, really - the digital teal changes colour (just like the teal duck) as you walk around the car... how does Hyundai do that? (professional shot from a brochure, but hey, it looks like BC)



-the ride, feel and tracking are all pretty good, not sports car but safe and steady - and it is fast... by far the fastest car I've ever owned, or driven for that matter... a series of bumps when navigating a curve at highway speed cause the car to shimmy just a bit, you feel the need to wrestle the car back on track - the VWs I've owned all do better in this situation

-I've been driving since my dad took me on a trip across the Prairies at age 14 - he let me drive our 1958 Pontiac 2 speed automatic 283 for almost the whole trip - I've driven: a souped up 1964 Barracuda hatchback in rural Manitoba, a Citroen SM down Wellington Crescent in Wpg, owned a loaded 2009 VW red tdi wagon with full sunroof... all great cars in their own way, but the Ionic 5 is in a league all its own

-The good news on range is that we can control it to some extent - regenerative braking settings ('auto setting' seems the best, to me), climate and warmer settings, speed & acceleration

Here's the charger I have in my garage. Super rugged, flexible cord - not a smart charger (since I figured the car can do any scheduling if needed) :



Edit: Just finished a three day BC circle route Vernon - Penticton - Christina Lake - Rossland - Nakusp - Vernon and have these observations:

  • lots of charging locations, and every one we tried worked,
  • 'Auto' regeneration seems to work really well for me,
  • delighted to see the range at 470 km after a top-up in Rossland

    [I realized it was a mistake to have topped up to 100% in this case because the next leg of the trip was a long steep downhill into Trail with lots of regeneration... but the free power had no where to go! - lesson learned is to leave space in battery if topography warrants]

  • really happy with the car overall
Edit: November 2022 - over 16,000 km now... I still just love the car... four more BC road trips, farthest was Haida Gwaii... no issues with finding chargers (worth noting that Haida Gwaii has no DC or level 2 chargers now)... upgraded my home charger to 50 amp from 40, but I've been charging at a free DC station 5 minutes from home this fall... bought 18" snow tires and FastEV rims which look almost as good as the stock 20" rims... upgraded 3 interior bulbs to white LEDs...

thanks for reading if you've got this far...
 
Discussion starter · #37 ·
Excellent primer for new owners. Well done!

New Canadian Ultimate i5 owner here. Just completed a trip from Vernon BC to Winnipeg MB and back - about 4000 km in all, in some simply brutal mountain and prairie weather. Ordered the car on Hyundai Canada website. Received regular updates from them, and even more updates after selecting the final-delivery dealer who's just down the street. I was actually there signing the contract when the sales guy said "turn around... there's your new car" as the car hauler pulled in - with my car! There was no pressure to buy any dealer add-ons, although I did get them to order a few things. The whole dealer experience was just fine.

View attachment 41627 View attachment 41628 the car arriving at the dealer



I learned a lot - here's a summary that might help other owners and those still 'on the fence' or in the queue:

-the dealership did not know all that much about the car, especially the 'Ultimate-specific' stuff, but they freely admitted this - the forums, videos, other owners, and mobile phone downloads from the car itself are all needed - Bluelink would not work at first but tech support did a reset and quickly got it working - said it was a known issue - I've used its lots... it's slow but useful for preheating, defrost etc. for a comfortable start to a day of driving

-I drove the whole trip with the 20" tires the car came with - I really should have had proper winter tires - a few times I felt the car 'lose it' on ice - it's all good now that I'm back home but next winter I'll have this figured out (maybe aerodynamic 18"?)

-the Prairies in winter are a perfect storm of range anxiety for an EV - we had >60 km/hr cross/head winds both ways through all 3 provinces!, temperature -10 to +6, and the need to drive 110 km/hr to match traffic flow - as a result, range dropped from ~425 to under 300 km

-some of the PetroCan and Co-op Prairie chargers are out of order, or require starting multiple times, or require lowering the charge request rate (the i5 can do this and it helped with a couple of stations others had reported out of order)

-ice storms this past winter were hard on the overall power infrastructure - a technician (with a company Ionic 5 !) at the Swift Current PetroCan advised both stations were out of order and needed major upgrades/repairs

-we nearly got stranded in Swift Current but finally found a Canadian Tire Flo station that worked - we then drove to Regina on fumes (electrons?) in the wind, snow and decreasing visibility, to the oasis of the Delta Hotel and a modest, but free, indoor level 2 charger that we could use all evening (great staff, food - a real find in the charging wasteland of Saskatchewan - stayed here on the return trip as well, needless to say)

-I had Electrify Canada, Flo, BC Hydro, Co-op Connect mobile apps installed, with auto-$$reload, and I used all of them at various times on the trip - PlugShare (invaluable tool) and the car navigation system were used to find working stations - each system works a little different (plugin first, plugin after, tap a card, or tap the phone, or just have the app on and stand beside the charger...

-I'm wondering if I can buy an adapter and tap into the Tesla system, even just for destination charging?

-I am finding the car has a personality... get too close to the rear hatch when opening and it'll close back down on your head as you're loading up; try to activate adaptive cruise in a 60 zone with the preset accidentally set at 100 and it throws a hissy fit; in fact cruise behaves differently when navigating; a complex system that's really more like my smart phone than a car... I'll get it... the more I use the car, the more I appreciate the tech involved

-the fast charger at the Porsche dealer in Wpg was out of order, but the Red River Co-op and the Polo Park stations worked fine - the car performed well on the snowy side streets and bare main streets of Winnipeg - but snow tires would have been better, especially on ice

-the Ultimate interior (light grey, green and red piping) is stunning, best sunroof ever (perfect dark tint), great dual info screens, heads-up display actually useful, good visibility all around, so spacious, rear seats flexible, movable centre console, accent lighting, eco-friendly vinyl (so far, much easier to clean than leather) - my son and easily loaded a huge, new heavy toilet into the back on a Home Depot run, two days later we did a huge grocery run for pre-blizzard groceries (and charged up at Red River Co-op, of course)

-I think the exterior design is awesome... different from anything else out there, turns heads for sure - a guy ran out of a restaurant to look at the car... he even knew the name of the designer that he claimed Hyundai poached from Porsche a decade ago...an Ioniq driver at a charging station was over-the-top when I let her sit in the car while it charged at a PetroCan in Salmon Arm - it's kind of fun, really - the digital teal changes colour (just like the teal duck) as you walk around the car... how does Hyundai do that? (professional shot from a brochure, but hey, it looks like BC)

View attachment 41630

-the ride, feel and tracking are all pretty good, not sports car but safe and steady - and it is fast... by far the fastest car I've ever owned, or driven for that matter... a series of bumps when navigating a curve at highway speed cause the car to shimmy just a bit, you feel the need to wrestle the car back on track - the VWs I've owned all do better in this situation

-I've been driving since my dad took me on a trip across the Prairies at age 14 - he let me drive our 1958 Pontiac 2 speed automatic 283 for the whole trip - I've driven a souped up 1964 Barracuda hatchback in rural Manitoba, a Citroen SM down Wellington Crescent in Wpg, and a loaded 2009 VW red tdi wagon with full sunroof... all great looking cars in their own way, but the Ionic 5 is in a league all of its own

-The good news as regards range, is that the 'kilometres left' value is not fixed... we can affect it in a few ways, regen level (looks like auto might be best?), climate settings and warmer settings, speed, planning ahead, preplan destination charge at end of day so you can arrive with nearly no range (bring your own adapters and a 220 charger for possible dryer/range 220 power at friend/family, or even 110 if you're stopping for a couple of days)

More good news... the kind of driving and location in BC are a perfect fit - the car feels like a "BC Car" - perfect for up and down, alternately braking and speeding up through the curves... the warmer weather... the kWh/100 went from 25 down to about 15... adding a commensurate amount of range... I was really glad to see this happen on our return to BC as we got closer to home.

Here's the charger I have in my garage. Super rugged, flexible cord - not a smart charger (since I figured the car can do any scheduling if needed) :

View attachment 41632 View attachment 41631

thanks for reading if you've got this far...
Thanks for sharing your experience. A Tesla to J1772 adapter such as from Tesla Tap will work at Tesla destination chargers, not superchargers. Winter tires are fantastic for the Prairie winter.
 
Excellent primer for new owners. Well done!

New Canadian Ultimate i5 owner here. Just completed a trip from Vernon BC to Winnipeg MB and back - about 4000 km in all, in some simply brutal mountain and prairie weather. Ordered the car on Hyundai Canada website. Received regular updates from them, and even more updates after selecting the final-delivery dealer who's just down the street. I was actually there signing the contract when the sales guy said "turn around... there's your new car" as the car hauler pulled in - with my car! There was no pressure to buy any dealer add-ons, although I did get them to order a few things. The whole dealer experience was just fine.

View attachment 41627 View attachment 41628 the car arriving at the dealer



I learned a lot - here's a summary that might help other owners and those still 'on the fence' or in the queue:

-the dealership did not know all that much about the car, especially the 'Ultimate-specific' stuff, but they freely admitted this - the forums, videos, other owners, and mobile phone downloads from the car itself are all needed - Bluelink would not work at first but tech support did a reset and quickly got it working - said it was a known issue - I've used its lots... it's slow but useful for preheating, defrost etc. for a comfortable start to a day of driving

-I drove the whole trip with the 20" tires the car came with - I really should have had proper winter tires - a few times I felt the car 'lose it' on ice - it's all good now that I'm back home but next winter I'll have this figured out (maybe aerodynamic 18"?)

-the Prairies in winter are a perfect storm of range anxiety for an EV - we had >60 km/hr cross/head winds both ways through all 3 provinces!, temperature -10 to +6, and the need to drive 110 km/hr to match traffic flow - as a result, range dropped from ~425 to under 300 km

-some of the PetroCan and Co-op Prairie chargers are out of order, or require starting multiple times, or require lowering the charge request rate (the i5 can do this and it helped with a couple of stations others had reported out of order)

-ice storms this past winter were hard on the overall power infrastructure - a technician (with a company Ionic 5 !) at the Swift Current PetroCan advised both stations were out of order and needed major upgrades/repairs

-we nearly got stranded in Swift Current but finally found a Canadian Tire Flo station that worked - we then drove to Regina on fumes (electrons?) in the wind, snow and decreasing visibility, to the oasis of the Delta Hotel and a modest, but free, indoor level 2 charger that we could use all evening (great staff, food - a real find in the charging wasteland of Saskatchewan - stayed here on the return trip as well, needless to say)

-I had Electrify Canada, Flo, BC Hydro, Co-op Connect mobile apps installed, with auto-$$reload, and I used all of them at various times on the trip - PlugShare (invaluable tool) and the car navigation system were used to find working stations - each system works a little different (plugin first, plugin after, tap a card, or tap the phone, or just have the app on and stand beside the charger...

-I'm wondering if I can buy an adapter and tap into the Tesla system, even just for destination charging?

-I am finding the car has a personality... get too close to the rear hatch when opening and it'll close back down on your head as you're loading up; try to activate adaptive cruise in a 60 zone with the preset accidentally set at 100 and it throws a hissy fit; in fact cruise behaves differently when navigating; a complex system that's really more like my smart phone than a car... I'll get it... the more I use the car, the more I appreciate the tech involved

-the fast charger at the Porsche dealer in Wpg was out of order, but the Red River Co-op and the Polo Park stations worked fine - the car performed well on the snowy side streets and bare main streets of Winnipeg - but snow tires would have been better, especially on ice

-the Ultimate interior (light grey, green and red piping) is stunning, best sunroof ever (perfect dark tint), great dual info screens, heads-up display actually useful, good visibility all around, so spacious, rear seats flexible, movable centre console, accent lighting, eco-friendly vinyl (so far, much easier to clean than leather) - my son and easily loaded a huge, new heavy toilet into the back on a Home Depot run, two days later we did a huge grocery run for pre-blizzard groceries (and charged up at Red River Co-op, of course)

-I think the exterior design is awesome... different from anything else out there, turns heads for sure - a guy ran out of a restaurant to look at the car... he even knew the name of the designer that he claimed Hyundai poached from Porsche a decade ago...an Ioniq driver at a charging station was over-the-top when I let her sit in the car while it charged at a PetroCan in Salmon Arm - it's kind of fun, really - the digital teal changes colour (just like the teal duck) as you walk around the car... how does Hyundai do that? (professional shot from a brochure, but hey, it looks like BC)

View attachment 41630

-the ride, feel and tracking are all pretty good, not sports car but safe and steady - and it is fast... by far the fastest car I've ever owned, or driven for that matter... a series of bumps when navigating a curve at highway speed cause the car to shimmy just a bit, you feel the need to wrestle the car back on track - the VWs I've owned all do better in this situation

-I've been driving since my dad took me on a trip across the Prairies at age 14 - he let me drive our 1958 Pontiac 2 speed automatic 283 for the whole trip - I've driven a souped up 1964 Barracuda hatchback in rural Manitoba, a Citroen SM down Wellington Crescent in Wpg, and a loaded 2009 VW red tdi wagon with full sunroof... all great looking cars in their own way, but the Ionic 5 is in a league all of its own

-The good news as regards range, is that the 'kilometres left' value is not fixed... we can affect it in a few ways, regen level (looks like auto might be best?), climate settings and warmer settings, speed, planning ahead, preplan destination charge at end of day so you can arrive with nearly no range (bring your own adapters and a 220 charger for possible dryer/range 220 power at friend/family, or even 110 if you're stopping for a couple of days)

More good news... the kind of driving and location in BC are a perfect fit - the car feels like a "BC Car" - perfect for up and down, alternately braking and speeding up through the curves... the warmer weather... the kWh/100 went from 25 down to about 15... adding a commensurate amount of range... I was really glad to see this happen on our return to BC as we got closer to home.

Here's the charger I have in my garage. Super rugged, flexible cord - not a smart charger (since I figured the car can do any scheduling if needed) :

View attachment 41632 View attachment 41631

thanks for reading if you've got this far...
thanks for your contribution.
Image


As I'm in sunny warm southern California, I'm shaking my head at such a miserable trip. ;)
 
I don't get why people are so obsessed about wasting people's time by saying go search for it it's been talked about before. This is a forum. You know what it thrives off? Posts and replies. People come to ask questions. You think all questions haven't been answered before? What happens when everyone uses the search and no one asks anything? Forum dies and turns into a wiki. Please let's all get off out high horses and help answer questions that people have. If you don't want to answer it then move on. There's tens of people who may want to answer.
…or even better, just post a link to the other parts of the forum that DO answer the question.
 
Discussion starter · #40 ·
Excellent primer for new owners. Well done!

New Canadian Ultimate i5 owner here. Just completed a trip from Vernon BC to Winnipeg MB and back - about 4000 km in all, in some simply brutal mountain and prairie weather. Ordered the car on Hyundai Canada website. Received regular updates from them, and even more updates after selecting the final-delivery dealer who's just down the street. I was actually there signing the contract when the sales guy said "turn around... there's your new car" as the car hauler pulled in - with my car! There was no pressure to buy any dealer add-ons, although I did get them to order a few things. The whole dealer experience was just fine.

View attachment 41627 View attachment 41628 the car arriving at the dealer



I learned a lot - here's a summary that might help other owners and those still 'on the fence' or in the queue:

-the dealership did not know all that much about the car, especially the 'Ultimate-specific' stuff, but they freely admitted this - the forums, videos, other owners, and mobile phone downloads from the car itself are all needed - Bluelink would not work at first but tech support did a reset and quickly got it working - said it was a known issue - I've used its lots... it's slow but useful for preheating, defrost etc. for a comfortable start to a day of driving

-I drove the whole trip with the 20" tires the car came with - I really should have had proper winter tires - a few times I felt the car 'lose it' on ice - it's all good now that I'm back home but next winter I'll have this figured out (maybe aerodynamic 18"?)

-the Prairies in winter are a perfect storm of range anxiety for an EV - we had >60 km/hr cross/head winds both ways through all 3 provinces!, temperature -10 to +6, and the need to drive 110 km/hr to match traffic flow - as a result, range dropped from ~425 to under 300 km

-some of the PetroCan and Co-op Prairie chargers are out of order, or require starting multiple times, or require lowering the charge request rate (the i5 can do this and it helped with a couple of stations others had reported out of order)

-ice storms this past winter were hard on the overall power infrastructure - a technician (with a company Ionic 5 !) at the Swift Current PetroCan advised both stations were out of order and needed major upgrades/repairs

-we nearly got stranded in Swift Current but finally found a Canadian Tire Flo station that worked - we then drove to Regina on fumes (electrons?) in the wind, snow and decreasing visibility, to the oasis of the Delta Hotel and a modest, but free, indoor level 2 charger that we could use all evening (great staff, food - a real find in the charging wasteland of Saskatchewan - stayed here on the return trip as well, needless to say)

-I had Electrify Canada, Flo, BC Hydro, Co-op Connect mobile apps installed, with auto-$$reload, and I used all of them at various times on the trip - PlugShare (invaluable tool) and the car navigation system were used to find working stations - each system works a little different (plugin first, plugin after, tap a card, or tap the phone, or just have the app on and stand beside the charger...

-I'm wondering if I can buy an adapter and tap into the Tesla system, even just for destination charging?

-I am finding the car has a personality... get too close to the rear hatch when opening and it'll close back down on your head as you're loading up; try to activate adaptive cruise in a 60 zone with the preset accidentally set at 100 and it throws a hissy fit; in fact cruise behaves differently when navigating; a complex system that's really more like my smart phone than a car... I'll get it... the more I use the car, the more I appreciate the tech involved

-the fast charger at the Porsche dealer in Wpg was out of order, but the Red River Co-op and the Polo Park stations worked fine - the car performed well on the snowy side streets and bare main streets of Winnipeg - but snow tires would have been better, especially on ice

-the Ultimate interior (light grey, green and red piping) is stunning, best sunroof ever (perfect dark tint), great dual info screens, heads-up display actually useful, good visibility all around, so spacious, rear seats flexible, movable centre console, accent lighting, eco-friendly vinyl (so far, much easier to clean than leather) - my son and easily loaded a huge, new heavy toilet into the back on a Home Depot run, two days later we did a huge grocery run for pre-blizzard groceries (and charged up at Red River Co-op, of course)

-I think the exterior design is awesome... different from anything else out there, turns heads for sure - a guy ran out of a restaurant to look at the car... he even knew the name of the designer that he claimed Hyundai poached from Porsche a decade ago...an Ioniq driver at a charging station was over-the-top when I let her sit in the car while it charged at a PetroCan in Salmon Arm - it's kind of fun, really - the digital teal changes colour (just like the teal duck) as you walk around the car... how does Hyundai do that? (professional shot from a brochure, but hey, it looks like BC)

View attachment 41630

-the ride, feel and tracking are all pretty good, not sports car but safe and steady - and it is fast... by far the fastest car I've ever owned, or driven for that matter... a series of bumps when navigating a curve at highway speed cause the car to shimmy just a bit, you feel the need to wrestle the car back on track - the VWs I've owned all do better in this situation

-I've been driving since my dad took me on a trip across the Prairies at age 14 - he let me drive our 1958 Pontiac 2 speed automatic 283 for the whole trip - I've driven a souped up 1964 Barracuda hatchback in rural Manitoba, a Citroen SM down Wellington Crescent in Wpg, and a loaded 2009 VW red tdi wagon with full sunroof... all great looking cars in their own way, but the Ionic 5 is in a league all of its own

-The good news as regards range, is that the 'kilometres left' value is not fixed... we can affect it in a few ways, regen level (looks like auto might be best?), climate settings and warmer settings, speed, planning ahead, preplan destination charge at end of day so you can arrive with nearly no range (bring your own adapters and a 220 charger for possible dryer/range 220 power at friend/family, or even 110 if you're stopping for a couple of days)

More good news... the kind of driving and location in BC are a perfect fit - the car feels like a "BC Car" - perfect for up and down, alternately braking and speeding up through the curves... the warmer weather... the kWh/100 went from 25 down to about 15... adding a commensurate amount of range... I was really glad to see this happen on our return to BC as we got closer to home.

Here's the charger I have in my garage. Super rugged, flexible cord - not a smart charger (since I figured the car can do any scheduling if needed) :

View attachment 41632 View attachment 41631

thanks for reading if you've got this far...
Was being there for the arrival of a new car at a dealership as magical as being there for a birth of a child?
 
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