This was mentioned in another post last night.

It said to power the unit up, then press the button to scroll though the power settings BEFORE plugging the other end into the car.

 

This was mentioned in another post last night.

It said to power the unit up, then press the button to scroll though the power settings BEFORE plugging the other end into the car.

Thanks – I saw that instruction in the manual and tried it but with the unit plugged into the wall but not into the car I cannot get the unit to accept the change to one of the higher levels. On my granny charger there is an LED that shows the numbers 6, 8, 10 and 12 which are supposed to represent power levels from Low to high. I can change it to say 10 but it won’t stay there. It pops back to 6 after a few seconds. All that without plugging it into the car so it must be measuring something about my supply but there’s nothing unusual about the supply — it’s a standard 10 Amp GPO. The electrician tells me the fuse at the meter box end is a 13 Amp one. If I don’t get a solution beforehand I am due for a check at the end of the month in about three weeks' time and I’ll badger the dealer at that point. Maybe there’s something strange about my granny charger – the one that came with the car.

 

Also it doesn't matter if you do it plugged in or not. I changed it while the car was charging no problem.

 

The eight seconds business in the manual, I took it, is that you have to hold it down for eight seconds before the light will start flashing. When it starts flashing a quick press changes the display from 6, to 8, to 10, to 12. My problem was then how to get it to hold at the new setting. What I’ve now discovered is that once it’s flashing at the new setting you have to hold it down again in order for it to stop flashing and to retain that new setting.

 

I'm so glad I stumbled on this thread...I'm not dependent on at home charging, but pulling 6amps from the wall outlet was ludicrously slow and I could not for the life of my figure out whether it was just a bad outlet or something else. Charging double time now...much better, even with just a standard 110V outlet here in the U.S.

 

I was having the same issue... But now I have a 240 plug with a chair point flex lvl2 charger... I can still only charge 3.6kw on a 50amp setting? What is wrong? I can't get the charge rate I should be getting