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DC Fast Charging Problems

25K views 26 replies 13 participants last post by  msaccoa  
Hi All - I've seen a few threads on this, but no solutions.

I've got a 2020 Ioniq, Level 2 charging works fine. Have gone to half a dozen fast-charging stations, been on the phone with the EVGO and Electrify America operators while attempting, they have reset the chargers, etc to no avail. It always initializes (& Blue Link shows 'Connected to DC Fast Charger'), but before it begins charging it says 'Lost communication with the vehicle.' and then disconnects.

Can anyone share a picture of their CCS connector port (the bottom two prongs). Mine has two white plastic bits in there that would make sense as not being necessary, but no way for me to know! My dealership is absolutely worthless, wasn't even aware of what DC fast charging is. (Alexander of Oxnard - avoid at all costs).

Any help or links to threads I might have missed would be appreciated!
I am still having this issue. I took it to my local dealer and the following DTC codes were pulled from the car. bms p1bac00, obc p0d27, ccm c182c00. My charging lock was non-functional, the dealer ordered, removed and replaced the faulty charging lock. However the dealer does not have a level 3 charger and it was today when I found two level 3 chargers in my city. I took it to test and behold, I still have the same problem. I contacted Hyundai Customer Care and got the issue elevated. Waiting for them to call, but in the meantime I will be calling the dealer for them to look at it again and this time the charging lock is not the problem. It would be nice if Hyundai had a flow chart of how level 3 charging works on the car. I will update again when the dealer looks at my Ioniq again.
I've had the exanct same problem with my 2019 Ioniq ekectric. I took it (again) to the dealer today and they notice that one of the plastic caps on the lower two terminals is missing, so they are ordering a . new part. Strangely, you can't just get the little plastic cap but have to replace the whole receiver mechanism asty cost of $2800. Luckily it's still under warranty, and I have no idea how long it will take to get the part. Hope this helps. Hope this works.