I just tried it in an area of good reception and it worked. So the app is fine. I only get 1 cell bar at home so sometimes where I park the car matters with remote control. Last night My wife took my "EV parking only" spot. It must be her fault. LOL!Mine failed this AM too. Since it just happened, I have not tested it to see if it was something else other than the ap. I tested the remote door unlock and light flash yesterday and it worked. I know I left the car unlocked last evening. Where I live in a rural area, sometimes it just does not get a signal. I will test it later today where I know cell reception is strong.
You can find what you are looking for here (assuming you are in the US): MyHyundai update version history for Android - APK DownloadAlso having no luck with remote starting after the recent update, wish I had the old .apk to roll back.
Yes, i am having the exact same problem for my 2019 Ionic. My remote climate control was working fine, but after 1/28 it is not working anymore. I called the bluelink support line but they could not help. It is a big shame for Hyundai to have a critical feature failure after an app update! Plus the mobile app is not designed well, it is giving an error, saying sorry but telling nothing about the reason of the error! Too bad!Since the new app update two days ago on 1/28 we can no longer remote start our ioniq ev. Is anyone else having this problem?
For us the app worked very well minus the charge limit feature that was added but never worked. Then that update came and now we have to go to the site if we want to remote heat the car. I feel sorry for anyone that has to pay for bluelink since it seems so buggy for most.The remote start has always been a hit or miss event. I did notice though that it seems to work better if the doors on the car are locked. And the door lock and unlock always seem to work. Also I have found out if the car is not manually (in the car) started in 3-4 days, the bluelink stops to function. just my two cents.
I wonder if she did not realize that our remote start is basically just climate control for an EV. and the car is not actually started. I have noticed that many people in and out of the auto trade know very little about the working of EV cars. They all say the same things, what about range and it's the future of cars; oh and . . . I would not own one. The sales and service people at the dealership have not really even driven one before.She says the 2019 car doesn't come with remote start because it's electric.