I think it's an almost certain bet that 'Corporate' do not read these forums, and never will. I hope you contact them directly, otherwise you will not get what you need.
Same thing happened to me at MD DMV... they said it could be faxed but HMFUSA said that would take 2-3 business days. I go back tomorrow assuming DMV received the fax. So annoying. But still worth the hassle for the tax rebate loophole.In the state of Maryland, maybe in other states too, you need the Bill of Sale when you retitle your car at the DMV or MVA (Motor Vehicle Administration). When asking customer service why this was not sent with the Title, I was told "it needs to be requested by the customer." This was not available on the Document Request tab in HMFUSA because it requires a signature or notary.
It was not on my MVA pre-application checklist for a title (so they get some of the blame for me not being aware of this). The paid off letter did not count.
Hyundai Motor Finance (HMFUSA) did not provide me with the bill of sale when I received my title, paid off letter.
I hope HMFUSA reads these posts. Super frustrating to go to the DMV (MVA) and being turned away for something the Finance group should send automatically when you pay off a car.
Do you have the original lease agreement? That shows tax paid and worked for me. As for the title, if you financed the lease the bank likely has it and needs to send it to you... at least that is what happened for my title.I got mine today. I don't remember requesting it but I do need it. The DMV said they needed something to show Sales Tax was paid. Still no sign of the title itself.
This is better than my last experience with HMF and the DMV. Last time (2019 lease buyout) my first attempt was I didn’t have the right forms. Then I went back and I was told my title was an incorrect version so it was void. I think I was successful on trip #3 to the DMV.Same thing happened to me at MD DMV... they said it could be faxed but HMFUSA said that would take 2-3 business days. I go back tomorrow assuming DMV received the fax. So annoying. But still worth the hassle for the tax rebate loophole.
Super rich people would have just bought the car without worrying about finding a way to get the rebate. 😆What do super rich people do? Is there a service for this? <——- how I know I’m not rich!