[Siuming]

Here is what was written on my repair order....
View attachment 43701

i am waiting the parts for fixing my ioniq 5 ac issue, quite disappointing for this. Currently the dealer rent a car for me.

 

[Ericc280]

i am waiting the parts for fixing my ioniq 5 ac issue, quite disappointing for this. Currently the dealer rent a car for me.

What’s your issue?

supposedly mine is the first that has problem in my area. So they haven’t quite figured out

 

[eit_ng]

It does say it reduces the heating and cooling power, and it's nit related to the eco driving mode. The second pic shows the extra indicators above the blue bars when deselected.

Don't even seem to have that option. Very confused.

http://imgur.com/gCGLJxl

 

[Garbe]

Don't even seem to have that option. Very confused.

http://imgur.com/gCGLJxl

Not sure why, mine has the eco pack, so could be that

 

[Mainiac]

Well I had to drive my family on July vacation. All plans made so what was I going to do? I didn't want to let anyone down. Naturally with zero AC because my Ioniq 5 AC clearly came defective I had heatstroke symptoms. This is a serious issue in todays world with tempatures what they are. I am a big fan of the car (If AC is available). Hot or not my Toyota never had an issue cooling me down in high tempatures. When you pay 70k for a new car and we did I think it is a fair expectation that you have AC. Either Hyundai needs to fix this and by the way I want an EV loaner! I didn't pay to drive around in ice! The way I see it is Hyundai better be getting a hold of me soon and making this right or trust me I am never buying a Hyundai again and I will make sure the world knows it! The car almost got me killed after eight hour drive and stuck in long traffic jams at high heat. I made it home alive last night. Entire vacation ruined. I am not happy. Worst part is after first fix I was told by dealer that they find it unacceptable but within Hyundai's acceptable range. Goodl luck in court if they do not fix it because it is not blowing any cool air! It is the most absurd horrible situation I have ever been in with a purchase. Also please don't tell me how to turn the AC on. I know exactly how to operate the AC. It is broken!

 

[eit_ng]

Not sure why, mine has the eco pack, so could be that

found it in the driving menu but still no cold air.

time to call the dealer.

 

[Mainiac]

found it in the driving menu but still no cold air.

time to call the dealer.

Yeah it was nothing with settings for me. It is faulty.

 

[eit_ng]

found it in the driving menu but still no cold air.

time to call the dealer.

Well they regassed it, couldn’t find any leaks but will have to wait and see if it stops again..

 

[eit_ng]

Well they regassed it, couldn’t find any leaks but will have to wait and see if it stops again..

Aaaand it’s stopped working again.

 

[eit_ng]

Aaaand it’s stopped working again.

Air con saga continues. Not leaked again but no pressure in the system. Dealer needs to order nitrogen and tools from Hyundai Technical Services UK. Take the whole front end apart to check the compressor before they know what’s wrong.

Apparently there’s a massive technical bulletin from Hyundai on the air con so they must have some ideas….

I said to the guy I’ve read so many cases of compressor issues online but he wouldn’t really commit. But they have to do this nitrogen test first. But no eta on when that’ll arrive with them.

 

[Siuming]

What’s your issue?

supposedly mine is the first that has problem in my area. So they haven’t quite figured out

After more than 6 weeks, the dealer got the AC compressor spare from Korea and fixed my Ioniq5.

 

[stryker1969]

In another post I said my car Ioniq 5 with 4000 miles had a dead a/c Shop replaced the compressor only to find no a/c working. No one knows what to do. Service called the Hyundai 1800-I don't know what to do hotline. Try this - we will send three more parts and hope that works. It is 95 degrees in so cal and I and I am getting ill from the heat

Maybe the parts will come next week but no one know that either.

Think it will work with the new three parts? If not lemon law attorney here I come

why no loaner?

 

[Swingpure]

I can understand how frustrating that all can be, especially with a new car. I live an hour and half from my dealer, my fingers crossed I do not have to take mine to the dealer. My last three new vehicles I never had to take any back to the dealer, other than for scheduled checkups.

 

[SoCalStinger]

Air con saga continues. Not leaked again but no pressure in the system. Dealer needs to order nitrogen and tools from Hyundai Technical Services UK. Take the whole front end apart to check the compressor before they know what’s wrong.

Apparently there’s a massive technical bulletin from Hyundai on the air con so they must have some ideas….

I said to the guy I’ve read so many cases of compressor issues online but he wouldn’t really commit. But they have to do this nitrogen test first. But no eta on when that’ll arrive with them.

Why do they need to wait for nitrogen? it is available anywhere. Sounds like they are just stalling.

 

[Ericc280]

After more than 6 weeks, the dealer got the AC compressor spare from Korea and fixed my Ioniq5.

Was it just the ac compressor?

I am also still waiting for the parts, it’s been more than 6 weeks.

i have been told another similar case which the circuit board besides the compressor is also burnt.

 

[eit_ng]

Why do they need to wait for nitrogen? it is available anywhere. Sounds like they are just stalling.

Not sure they said nitrogen and some special tools or something that they need to order in. I’ve been on leave so haven’t had a chance to chase them. But will be speaking to them Monday.

 

[stryker1969]

I talked with a California lemon law lawyer yesterday regarding the air con not working He told me that I needed three repair attempts then he would take the case One more to go if the dealer ever gets the the next order of parts.
With all the aircon issues one would think Hyundai would supply the dealer with spare parts.

I have had several Chevys and Toyotas I cannot remember waiting more than two days if a part was not at the dealer. That was even an exception as most parts were in stock. .

These are different times

 

[interamericanoc]

In another post I said my car Ioniq 5 with 4000 miles had a dead a/c Shop replaced the compressor only to find no a/c working. No one knows what to do. Service called the Hyundai 1800-I don't know what to do hotline. Try this - we will send three more parts and hope that works. It is 95 degrees in so cal and I and I am getting ill from the heat

Maybe the parts will come next week but no one know that either.

Think it will work with the new three parts? If not lemon law attorney here I come

I am in same boat and feel the same way. One month in and no fix. Waiting on an inverter now w no stock and no eta. Refused buyback. Bought car in July. 4500 Mikes. Av failed in Aug/Sept. if they can produce the cars, why cant they send inverters to fix existing ones? Hyundsi does not seem to prioritize existing owners. That is a disappointment. Maybe They will improve. I love the car.

 

[eit_ng]

I’ve almost given up, local dealer (who was looking at the air con), supplying dealer and Hyundai uk are all ghosting me now.