The profile system is quite the poorly planned execution. As @msandman1943
said, you likely have to go into the profile setting to get everything to stick. Otherwise the car doesn't seem to 'remember' the settings made in a certain profile. There may be times when that is an issue, so I guess there's a reasoning behind it. But it should be more explicit.
I don't understand what you mean poorly executed and have to go into the profile to get everything to stick. Of course you do. How is it going to recognize you or your wife and YOUR settings?
I have had my Limited for 6 months. Wife is very short, I am tall. We have very different requirements for various settings.
I don't know all of the individual settings that are linked to the profile but there are number of them.
It's really simple. When you confirm your profile, set seat position, mirriors, radio, HVAC, ambient light, HUD on/off/position, display black/white........etc. Then have your wife do hers. When you turn the vehicle ON, confirm the profile, and bam, all of the settings change how YOU set yours.
There were a few time initially where the wife did not get it and did not change the profile. I knew because the seat position had changed for me. I then made sure the ambient colors were different "when you see red, that is your profile". She got it after a while and there are no issues. She knows to confirm when she gets in.
Between naming the profile and selecting an icon image, it is pretty easy to tell which is which. Apparently through the Bluelink app you can also upload an icon image of your choice to your profile.
Once, somehow some of the profile setting glitched and clearly a few of each of ours changed.
Note the seat position buttons on the door are separate from the profile positions. The profile seat positions work (limited only) and apparently you can separately store two seat positions. i have never set up the door buttons