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2023 Ioniq 5 AWD LTD battery preconditioning not functioning

681 Views 7 Replies 6 Participants Last post by  josh machine
So I have read all the tutorials and watched all the videos several times and can not get the battery preconditioning to function. I saw that one of the video posters on YouTube, Wrenching Fool, showed that Hyundai admits there were cars which were given bad software, but there was never any public acknowledgement(TSB), just the document issued to dealers.
The question is if Hyundai doesn't acknowledge there's a problem, why would my dealership try to fixt it. They have repeatedly told me "Hyundai says you're up to date" when the problem as described in the video, is that the latest fix(event 913) has to be applied in sequence after the previous fix(event 892) or you have a problem. Any thoughts on next steps?

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ent of that. Just
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Let me mention one "failure" I came across as I tried to get preconditioning to work for me after I had my 22 Ltd updated. I would use voice control to set my navigation point to the town the EA charger was at 150+ miles away. I'd then use the touch panel when I was 30-40 miles away to change the destination to "POI", "Charging","EV location". Yet in some situations, it wouldn't turn preconditioning on. After some experimentation, it turns out a "small" change in destination location will NOT actually trigger the preconditioning to turn on. The instances where it wouldn't turn on were 1) destination was a very small town or 2) original destination was the Walmart where the chargers were at. Once I changed my procedure to setting the original destination to the next town over or a store at the other end of the mall where the Walmart was, preconditioning worked fine. Not to say that this is your specific problem, but try making a change in your procedure of setting the destination. There may be other anomalies in Hyundai's programming that you're finding. Since I changed my procedure, I'm 100% invoking preconditioning, as long as all the publicized conditions are met. (Also helps to have an OBD reader (such as Car Scanner) to verify minimum battery temperatures.)
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